Seasoned Leadership in Action™ – An Interview with Scott Cleaver, COO at ecobee!

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Scott Cleaver, Ecobee
    Scott Cleaver, COO at ecobee

At Supply Chain Game Changer we believe in sharing experiences and expertise from people in every industry and from across the globe.  As such we have introduced our “Seasoned Leadership in Action™” Interview series at Supply Chain Game Changer.  This interview is with Scott Cleaver, Chief Operations Officer at ecobee.

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Inside Amazon Project Zero!

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Amazon Project Zero article and permission to publish here provided by Angelo Chongco.

Counterfeiters can cause a lot of damage to your Amazon business. They can undercut your prices, skimming valuable profit from your listings. And even worse, they can really tarnish your reputation, discouraging customers from trusting you.  

Amazon is aware it has a counterfeit problem. The eCommerce giant has faced many lawsuits from brands saying that it is not doing enough to fight copycats in the marketplace. 

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Time to Rethink Sourcing Rare Earth Elements

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Rare Earth Elements article, and permission to publish here, provided by Joe Carson and Shubho Chatterjee.

It’s amazing how quickly $4 trillion dollars can change a conversation.

With the onset of the COVID19 pandemic, and the resulting supply chain fallout, many have speculated on how the U.S. found itself so reliant on a foreign country, mainly China, but certainly others.

The Covid19 global pandemic has cruelly exposed the utter dependence of the US and the world on China’s mass manufacturing capability and supply of critical medical equipment and materials. Not only are personal protective equipment and medical ventilators in a massive short supply, Chinese supplied medical tests have also been found to be inaccurate when used in various countries.

This acute shortage and dependence has raised alarms and questions about remediation supply chain strategies for materials and finished products.

Why are we so dependent on these countries and what can we do about it?

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Supply Chain Visibility Has Never Been More Important!

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In the midst of the Coronavirus pandemic the need for complete, end to end Supply Chain visibility has never been more important!

The necessity for visibility started with store shelves being emptied of toilet paper, food, and various household items. People were panic buying in the face of the unknown implications of the pandemic. More and more countries and jurisdictions were locking down their citizens, temporarily shutting down businesses and enforcing social distancing and self isolation.

The chronic need for Supply Chain visibility has become of utmost importance with the overwhelming strains on global healthcare systems and networks. Hospitals and support organizations have been running low on masks, personal protective equipment and ventilators.

Most alarming is that projections of the heightened demand for these items are not met with broad visibility as to the supply and inventory of these items.

Supply Chain visibility and the Digital Supply Chain has never been more important!

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Strategic Supplier Relationship Management – Do’s and Don’ts

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Shortly after I joined the Commodity/Category Management Procurement organization I was invited to attend the annual Strategic Supplier Awards event. It was all about Strategic Supplier Relationship management.

There were Executives from dozens of Suppliers in attendance. The event concluded with award recognition given to Suppliers based on their scoring and standing as being of Strategic value to the company.

Prior to joining the Procurement team I had neither understood nor appreciated the importance of Supplier Relationship management. But having seen how motivated and inspired these Suppliers were I started to understand.

But in the weeks, months and years to come I also became much more informed about the good and bad aspects of Supplier Relationship Management.

From company to company I came to develop a list of Strategic Supplier Relationship Management “Do’s” and “Don’ts”.

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An Outlook for the Future of Supply Chain!

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An Outlook for Supply Chain article and permission to publish here provided by Joe Gregson.

The purpose of this article is to introduce my view on the current and future state of Supply Chain Management; aiming to continue growing my network of like-minded professionals.

Upon graduating with a master’s degree in Chemical Engineering in 2017, I started my Supply Chain career planning inventory and managing orders on Excel to fulfil online consumer and retail business demand for a haircare product.

Albeit with dynamic data to analyse and understand, the manual and repetitive nature of many tasks confirmed my interest in roles exploiting technology and automation. As a digital native born at the end of the millennial era, it is fair to say I also expect nothing less.

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Supply Chain Compensation is on the Rise!

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Compensation article originally published by, and permission to publish here provided by,  Argentus at  http://www.argentus.com . 

This week saw one of the year’s most highly-anticipated releases in the Supply Chain industry: the Institute of Supply Management (ISM)’s annual salary survey.

As a recruitment company specializing in the industry, we consider it part of our mandate to spread the word about salaries in the field – and educate ourselves even further in the process.

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Lessons from Bad Bosses!

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Unchaining Change Leadership

Over the course of a long career I have worked with and for many, many people.  As I reflect on the bosses I have had it is easy to create a list of those I considered to be good bosses and those I considered to be bad bosses.

But I have also always felt that you can, and should, learn from everyone.  Whether you  consider that they are good, bad or indifferent there are behaviours and qualities that you can see in every person.

Everyone can share similar stories, again both good and bad.  It’s how you react, adapt, adopt, avoid, change, and deal with these behaviours that is important.

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Seasoned Leadership in Action™! An Interview with Neil Hampshire, CITO at Parallel!

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Neil Hampshire
Neil Hampshire, CITO at Parallel

At Supply Chain Game Changer we believe in sharing experiences and expertise from people in every industry and from across the globe.  As such we have introduced our “Seasoned Leadership in Action” Interview series at Supply Chain Game Changer.  This interview is with Neil Hampshire.

When I joined ModusLink I needed to hire a new CIO.  I didn’t want a CIO to just run the I/T backroom making sure that all of the systems and computers were up and running.  I wanted a CIO that was going to be a Game Changer!

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5 Ways to Manage Supply Chain Documents!

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Supply Chain documents article and permission to publish here provided by Claire Glassman.

With globalization came the increase in the shipment of goods from one country to another. This made the world more interconnected and gave more opportunities for businesses. These goods come in and out of warehouses and stores with a paper trail, so it’s easier to know where they are.

As such, supply chain documents should be treated with the utmost care. As your business grows, the more supply chain documents you will handle. It’s important to note that supply chain documentation doesn’t only take place at the trading level. There are steps to be taken before goods can be traded in order to ensure the success of a business. 

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The Parallel Supply Chain … A Twilight Zone Strategy?

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The Coronavirus pandemic has resulted in lockdowns of enormous portions of the global population and its businesses. The unprecedented disruption in these Supply Chains and the economy, along with panic buying (eg. toilet paper) and extraordinary demand for PPE (Personal Protect Equipment) has brought the subject of a Parallel Supply Chain to the forefront.

Simply a Parallel Supply Chain is a duplication of your mainstream Supply Chain. It sounds beneficial on the surface as a way to repatriate global Supply Chains, but is it a realistic long term strategy?

Or is a Parallel Supply Chain really a journey into the Twilight Zone?

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5 E-Commerce Order Fulfillment Choices! (Infographic)

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E-Commerce order fulfillment article by Dona Dimaculangan of 3P Logistics at  https://www.3p-logistics.co.uk/.

Businesses have long since entered the E-Commerce marketplace. But how do you physically fulfill all of those online orders?

The age of technology and innovation has made E-Commerce order fulfillment business processes and solutions so readily available that it has become highly competitive.   This competition is especially apparent in the area of E-Commerce  Third-Party Logistics (3PLs).

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What is Deep Learning? And What Does it Mean for Supply Chain?

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When I start writing text messages or emails these days I automatically receive prompts for the next words that I may want to use, or even phrases to complete my sentence, as I’m typing.

The word and phrase suggestions are ones that are consistent with the type of language I would use. And the name suggestions are unique to people I know and communicate with regularly.

My Google mini recognizes family voices instantaneously and responds not only to our questions but adds custom comments directed at each of us individually.

It’s clear to me that my computer and smart phone and Google mini are learning what language I typically use. With increasing accuracy they can predict what I might want to write next based on words I am typing. And the voice activated devices are increasingly interactive.

How does this Machine Learning, or Deep Learning, actually work? And how will it shape Supply Chain now and in the future?

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Naming a Product or Company? It’s Not That Easy!

The organization was spinning off from the parent company within a year to become its own corporation. A lot of work had to be done to in order to get ready to be an independent, publicly traded company, including naming.

The CEO called me into his office and said, “I’d like you to lead the effort to name the company.”

Wow! This was certainly an honour. But how do you name a company and where do you start?

While it may seem easy to come up with a company, or product, name I was about to find out how incredibly difficult and complicated this process can be.

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Enable Spend Aggregation in Procurement!

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Aggregating your procurement spend for the purpose of delivering greater value is a sound objective.  Theoretically you should be able to generate better service, better terms and conditions, and better cost.  Therefore you should enable spend aggregation.

Yet there can be many obstacles in your way to achieving this seemingly simple goal.  Loss of control, fear of job loss, questionable benefits, and a perceived loss of margin are some of the obstacles you may run across.  We discussed these in greater detail in our post Procurement (Part 1!) – The Spend Aggregation Obstacle Course!

You may be trying to aggregate spend within your company or across companies, or you are trying to outsource this to a Group Purchasing Organization (GPO).  To overcome the Spend Aggregation obstacles there are a series of enablers you need to enact to make this successful.

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