Omnichannel (Part 3) – Could you run out of space in your DC too?

Subscribe to Supply Chain Game Changer!

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

 

“We are out of space!”

“What?  We’re only in the middle of September.”

“The receiving docks are backed up.  We have trucks in the parking lot waiting to unload their goods.  There are even more containers on their way.  And we have no empty space left in the warehouse racking.”

That was the actual conversation I had with the head of the Distribution Centre (DC).  We had a big problem on our hands to say the least.

Continue reading “Omnichannel (Part 3) – Could you run out of space in your DC too?”

Advertisements

Lean in Retail: Value Stream Mapping your Future State Process!

Subscribe to Supply Chain Game Changer!

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

 

We had completed value stream mapping the current state processes across some very significant business processes in the company.  It took a fair amount of time even though we had the active involvement of subject matter experts and leaders from every functional organization.

When all was said and done the current state involved hundreds of process steps, almost 200 pain points, and dozens of iterative, repetitive loops.  The company was just being introduced to Lean process improvement techniques.  And as challenging as it was to reach a common understanding of what the current processes were the difficult part was about to start.

How were we going to define and map the Future State process?

Continue reading “Lean in Retail: Value Stream Mapping your Future State Process!”

The Hidden Complexity in the Retail Supply Chain!

Subscribe to Supply Chain Game Changer!

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

 

As consumers the complexity in the retail supply chain is usually oblivious to us. We go to the store and pick up the goods that we want. Or we order goods online from our devices at home, in the office, or anywhere for that matter. We consume the items, returning them if necessary, unaware of all of the work that went into making those goods available to us.

A phenomenal amount of activity goes on behind the scenes to make this experience as seamless as possible. I am not saying that it always goes smoothly. Sometimes items are broken. They are late. Or there is some other issue.

But behind the curtain that is Retail there are a lot of people managing a lot of processes and dealing with a lot of complexity earnestly trying to make your goods available to you.

Continue reading “The Hidden Complexity in the Retail Supply Chain!”

7 Pitfalls of Amazon FBA (Fulfillment By Amazon)!

Subscribe to Supply Chain Game Changer!

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

 

Article provided by Jake Rheude at https://redstagfulfillment.com/

 

 

Fulfillment by Amazon or Amazon FBA lets sellers in the Amazon marketplace take advantage of Amazon’s giant logistics operation to ship their orders.

FBA items are eligible for Amazon Prime shipping and Amazon handles your angry customers (which Amazon considers its customers, not yours). Amazon has dozens of warehouses all over the country, and more around the world, so your products may be in your customers’ hands quickly.

If you pull back the Amazon curtain, however, you find the picture isn’t always rosy.

Continue reading “7 Pitfalls of Amazon FBA (Fulfillment By Amazon)!”

Black Friday is Almost Here! Last Minute Supply Chain Preparation!

Subscribe to Supply Chain Game Changer!

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

 

Black Friday is almost here!

Retailers have been anticipating and preparing for this over the last year.  It has become the biggest online shopping period of the entire year with expectations for exponential growth over last year.

Further this period is so dramatically busier than at any other time of the year that it has an absolutely enormous impact on the Supply Chain of these companies.

In fact the readiness of the Supply Chain can make or break the success of Black Friday for most any company.

Continue reading “Black Friday is Almost Here! Last Minute Supply Chain Preparation!”

Turn your Brick And Mortar Stores into E-Commerce Distribution Hubs!

Subscribe to Supply Chain Game Changer!

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

 

Retailers with Brick and Mortar stores continue to be under tremendous pressure.  Competition is intense in the fast growing Omnichannel E-Commerce world.  Every week there seems to be news about how one Retailer or another is closing more of their stores.

And very few Retailers with Brick And Mortar stores have been able to make a profit in E-Commerce.  Competitors who only sell online without physical stores appear to have an advantage with lower overhead costs.

So how can Brick And Mortar Retailers turn their stores into a competitive advantage plus a source of greater profitability?

Continue reading “Turn your Brick And Mortar Stores into E-Commerce Distribution Hubs!”

How Virtual Reality (VR) is Drastically Enhancing the E-Commerce Shopping Experience! (Infographic)

Subscribe to Supply Chain Game Changer!

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

 

Article provided by Jake Rheude at https://redstagfulfillment.com/

 

 

Virtual reality (VR) is something we’ve been hearing a lot about recently, but did you know your shopping experience could be influenced by this in the not too distant future? Or perhaps it already has?

In this infographic, we’ll explore how virtual reality is changing online shopping (and subsequently the ecommerce fulfillment operations behind the scenes) by creating a virtual shopping experience (v-commerce) many are finding hard to forget. We’ll look at the different ways VR can be used, including the experience it creates and the implementation of another innovative feature – augmented reality (AR).

We’ll also delve into what effect this could be having on brick-and-mortar stores, and how retailers can bridge the gap between physical and online stores. This is important because customers are enjoying VR and all it has to offer, which means stores are having to find ways to manage customer expectations while protecting themselves from this latest technological advancement.

And finally, we’ll finish with some interesting examples of how retailers are using VR to create a unique, and unforgettable, shopping experience. Key examples include Swedish furniture manufacturer, IKEA; car manufacturer, Audi; online marketplace, eBay; and the e-commerce platform, Shopify.

 

Virtual Reality

 

Companies that leverage the latest technologies such as Virtual Reality (VR), Artificial Intelligence (AI) and the Internet of Things (IoT) are positioned to create an enhanced Customer experience.  And this competitively differentiated Customer experience provides the opportunity for significant growth and market share gains.

At a minimum the application of these technologies reflect a realization that companies can not be stagnant.  They need to continually look for new ways to reinvent themselves not only to support growth but to ensure their very survival!

 

Check out Artificial Intelligence (AI) in E-Commerce! (Infographic)   also by Jake Rheude.

#VR #AI #IoT #ECommerce #Retail #Technology #SupplyChain

Please see our other blog posts at https://supplychaingamechanger.com.

Selected as one of the Top 75 Supply Chain Blogs on the Internet.