With retailers across categories bracing for the impending holiday shopping frenzy, the busiest, most intense online shopping season of the year offers more ᅳ and more impactful ᅳ opportunities for forward-thinking companies to reinforce their overall brand and build customer loyalty.
Every touch point matters on this battlefield as competitors vie fiercely to stand apart from the competition.
Selecting the ideal car for food delivery has an impact on your insurance rates in addition to making your job simpler and more convenient. The type of vehicle you use for deliveries can either raise or reduce insurance premiums.
In this article, we will look at how cars, scooters, and bikes affect your food delivery insurance and help you find the best value for money.
With unprecedented heatwaves knocking major cities to their knees, wildfires raging across Canada and other countries, and severe weather events disrupting the lives of millions of people around the world, it’s hard not to be concerned about climate change and the environment.
Consumers, retailers, and logistics providers alike are seeking ways to reduce their environmental impact, opting to implement sustainable habits, practices, and technologies both in their daily lives and in business operations such as sustainable home delivery.
The global supply chain has so many links. The last one is the delivery of the product to the end customer. Modern technology allows everyone to order nearly anything they think of online and wait for the product on their doors.
With billions of online store users, there’s a constant shortage of the final supply chain – the delivery. Starting a delivery business, in most cases, means success. Even big companies like Amazon and Etsy constantly lack people to handle their shipments, so starting your own delivery business means working alongside them.
Consumer activism and demands for fast, on-demand delivery with sustainable logistics are both on the rise.
Sustainable logistics solutions like recycling and reusing delivery packaging are affordable ways for online businesses to make same-day deliveries eco-friendly and satisfy their customer base.
Last-mile delivery visibility is key to business success. In fact, 93% of customers say they want to be informed with increased visibility throughout the entire delivery journey, from in-transit status through to final arrival date.
Moreover, 47% of customers refuse to even place a second order with a business with poor delivery visibility. By improving last-mile visibility with cutting-edge analytics software, you can boost your business’ productivity and customer satisfaction and loyalty, as well as benefit from accurate KPI benchmarking.
There is no denying the fact that the rise of e-commerce has changed the buying habits of consumers and customer shipping. Gone are the days when folks would have to go to physical stores to purchase what they need.
With the help of technology, businesses have brought their products and services to the people through their Internet-connected mobile devices. This has created a demand for same-day and express shipping to deliver goods as fast as they are ordered.
While this has increased convenience and customer satisfaction, same-day delivery involves some important and rather complex factors that have to be executed seamlessly to achieve the desired results.
Managing shipping expenses is crucial for the success of any online business. With the rise of e-commerce, especially in Brazil, consumers expect fast, affordable shipping, which often puts pressure on businesses to absorb the costs or pass them on to customers. However, if shipping costs aren’t managed effectively, they can significantly eat into your profits.
In this article, we’ll explore practical tips that can help reduce shipping expenses without sacrificing the customer experience.
The evolution of e-commerce has paved the way for a new standard of shopping and customer shipping expectations. Especially with COVID-19 restrictions still being enforced around the world, shopping online has truly become both the safest and most convenient option for many around the world.
This is in part due to the amount of information that prospective customers can research about the products they’re interested in prior to purchasing them. One Google search of a particular product allows customers the ability to review its unique features and capabilities, price check amongst similar competing products, read customer reviews, and even find a way to bargain through the use of online coupons before deciding which product to ultimately purchase.
Online retail has become an enormous industry in the past few years. In 2019 alone, e-tail commerce totaled more than $3.5 trillion globally, with more than 1.92 billion people shopping online for products and services.
Online shoppers are growing in huge numbers year after year, and so are their delivery expectations. According to a study, there were 268 million digital buyers in the United States in the year 2022 alone. This number is said to climb up to almost 285 million in 2025.
Also, 62% of online shoppers in the US say delivery speed is what makes for a good purchase experience. This has pushed retailers to double down on their delivery efforts in the last mile.
Despite all the efforts, what’s stopping your retail and e-commerce businesses from providing excellent delivery experiences to your customers?
Any business involved in regular trading or transactions overseas requires parcels to be shipped back and forth. Business parcel delivery has always been a common part of businesses.
In recent years, the process has become even more streamlined and efficient thanks to the development of new technologies. This is because parcels can be used for deliveries, marketing messages, or any other interaction between businesses.
As a business, ensuring that your parcels and packages are delivered as quickly and safely as possible is crucial as this helps reduce late and wrong deliveries. It can also help you cut extra costs such as compensations and parcelling fees.
Imagine you’re tracking a package online–you can see it’s traveled across oceans and continents, through sorting centers and onto trucks, and now it’s finally in your city. But this last bit of journey, known as the “last mile,” is where things can get tricky.
This is the final leg of the supply chain–the part where your package makes its way from the local distribution center to your doorstep. It’s a crucial stage, and often the most complex, costly, and time-consuming part of the whole delivery process.
For businesses, getting this last part right can be the difference between a happy customer and a lost opportunity.
Also known as an “unmanned aerial vehicle” (UAV), a drone is an unpiloted aircraft or spacecraft. Drones can be operated remotely by a person or they can be controlled intelligently by computers, or in most cases, a combination of both, and used as delivery drones for instance.
Initially drones were primarily associated with the military and aviation sectors, however, they are now being increasingly used for various activities within the leisure, non-profit and commercial spheres.
In this piece, we will look at how retailers and logistics companies could use drones to deliver parcels to customers.
Picture this—you’re lounging on your couch, deciding whether to order that quirky llama-shaped lamp you stumbled upon online.
You click “Buy Now,” and within days (or hours!), it magically appears at your door. This is no sorcery; it’s the marvel of global transport companies at work!
Last mile deliveries are one of the major costs that companies bear when it comes to breaking down the costs of the supply chain as a whole. The most efficient way to deal with this would be implementing a last mile delivery platform. We will get to that in a bit as we talk about how to reduce last mile delivery costs.
According to a report by Capgemini, last mile deliveries account for over 41% of the overall supply chain costs. Having determined that it becomes necessary that companies find ways to reduce last mile delivery costs.