What are White Glove Services? All You Need to Know!

The growth of the eCommerce industry redefined the whole meaning of customer satisfaction, including the provision of white glove services. 

A product’s quality and price no longer define how much value a good has. The tremendous shift of the seller-consumer dynamics now puts convenience, speed, and outstanding logistics supervision on the consumer’s list for a complete buying experience. 

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Supply Chain is Tackling Food Waste Like Never Before!

Consumers are demanding more from the companies they buy from, and Supply Chain Management is at the forefront of delivering that increased responsibility. Consumers increasingly want goods that are produced ethically, sustainably, and with a minimum of waste.

With the prevalence of digital technologies like Blockchain, companies have more tools at their disposal to dig into their supply chains and make sure that they meet these consumer standards – and if they don’t, they have less of an excuse.

One Supply Chain Sustainability topic that’s been getting a lot of attention lately is the issue of food waste.

A fascinating new article in Bloomberg digs into the magnitude of the issue, and the efforts ramping up – some backed by big venture capital investment – to stop it.

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Guide to Setting Shipping for Your E-Commerce Business!

Shipping’s importance has expanded dramatically in the e-commerce and entrepreneurial innovation era. Customers increasingly want businesses to distribute items globally faster and more efficiently.

Failure to do this can be disastrous for e-commerce business owners since they risk losing clients and their businesses.

Implementing cost-effective and efficient shipping solutions is critical to your business. This article will provide helpful hints to make the journey proceed more smoothly.

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Seasoned Leadership in Action™ – An Interview with Bronwen Hann, President at Argentus

At Supply Chain Game Changer we believe in sharing experiences and expertise from people in every industry and from across the globe.  As such we have introduced our “Seasoned Leadership in Action™” Interview series. This interview is with Bronwen Hann, President at Argentus.

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Delivery in the Age of Amazon!

Brands don’t have to be Amazon to build stellar last mile delivery and fulfillment operations that win new business and drive customer loyalty.

However, they do have to look deeply and honestly at the way they run their delivery operations today, and then take the next step forward by making the necessary changes.

If you think delivery is just about transporting a product to the buyer, think again.

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Amazon by the Numbers! (Infographic)

Whether you love, hate or remain neutral on Amazon, one can only marvel and admire Amazon by the numbers which only appear to be accelerating.

The infographic from Fortna in this post from Jeff Ashcroft provides a startling picture of where Amazon is at currently and how they’re expected to handle over half of online e-commerce transactions with Walmart now only at 5% and growing!

Content provided by Jeff Ashcroft.

Competing against Amazon? You need a Blue Ocean strategy!

Amazon by the numbers article and permission to publish here provided by Jeff Ashcroft. Originally published on Supply Chain Game Changer on August 24, 2017.

Investing in Delivery Companies!

In today’s fliting economy, finding secure investment opportunities with a reasonable return on investment is challenging. Many industries are barely managing to keep their heads out of the water, and former options people used to run to, like crypto, have all but dried up.

However, despite the challenging conditions, the delivery industry’s performance was excellent and might be your next best investment alternative. 

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22 Tips for Offering Profitable Free Shipping! (Infographic)

Free shipping is an effective but sometimes costly sales tool. Is it possible for companies to achieve profitable free shipping?

Case studies show that free shipping increases sales, order volume, and conversion rate. Since 60% of shoppers prioritize free shipping and 81% research multiple websites before purchasing, this perk can be the determining factor between someone buying from you or your competitor.

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How Smart CEOs Leverage Supply Chain!

Being a CEO is tough enough, let alone how difficult it is if you don’t have all of the skills and knowledge needed.. Many CEOs have a background in Finance or Sales and Marketing or Engineering, or are just entrepreneurs. But few have in-depth experience in Supply Chain, let alone understand how to leverage Supply Chain.

The truth is that the overwhelming, but often misunderstood and underrated, impact of Supply Chain’s importance to the success of an organization is missed and unknown to many CEOS.

Only truly smart CEOs get it. They get the importance of Supply Chain and understand that they will succeed or fail depending on how they do, or do not, leverage Supply Chain.

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Do you have a Freight Management Strategy or are you Spinning your Wheels?

In going door to door trying to sell a Freight Management service, as well as in my experience working in companies, I have had the opportunity to see a variety of ways in which companies, large and small, were managing their Freight and Logistics spend.

Most everyone felt they were doing a good job already.  But I’ve seen instances where Freight is one of the top 5 largest expenses within a company.  Yet it is managed by one or two people, with no support, and no visibility from upper management.

Depending on the industry  your transportation spend can make up anywhere from 1-10% of your company’s total revenue.  Aside from the    cost impact the service implications of a poor Freight management system are enormous.

So do you have a strategy for managing Freight and Logistics or are you spinning your wheels?

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7 of the Best Truck Stops for Fast and Tasty Food!

If you work as a trucker in the United States, you will find some fantastic truck stops where you can get fast and tasty food.

Here are just seven of the best truck stops. 

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Scale Your Supply Chain with Effective ECommerce Fulfilment!

While ‘supply chain’ refers to the journey from raw material, to happy repeat customer, a critical element that is often overlooked is the order processing. This operation involves ‘goods in’, picking, packing, distribution, ecommerce fulfilment and increasingly, value-added services such as outsourced contact centre support, customs clearance, and specialist storage solutions.

In this article, we will delve into the various elements of third-party logistics (3PL), and things to consider when finding the right one.

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Touchless Fulfillment and Shipping!

The transportation & logistics industry found new ways to have touchless fulfillment and shipping during this pandemic. We reside in truly strange times. If some say in the past that 5+ billion people would be during a complete lockdown in fear of a deadly virus, someone would have probably laughed at the overall idea.

But here we are, 8 months after the discovery of the COVID-19 virus in Wuhan, a global pandemic. With global cases having crossed 20 million, proactive and reliable methods are required for businesses to survive during this post-lockdown era.

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Who is Responsible for the Wellbeing of Crew on a Ship?

Working hard on a ship should be under safe conditions that help productivity. If your well-being suffers, not only does this detract from your work, but the conditions can ruin your health.

It is crucial that your well-being is taken care of. When you are injured because of irresponsible leadership, you can suffer from damages that negatively impact your livelihood. 

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Our 2021 Top 10 List!

In the middle of our 5th year here at Supply Chain Game Changer we are proud to publish our 2021 Top 10 List. Here we are showcasing our 10 most popular articles for the first half of the year.

Since we’ve started we have amassed an extensive library of over 750 articles. There is something for everyone no matter what your interests, challenges and needs may be from one day to the next. And that fulfills our mission of sharing experiences and expertise for the benefit of all.

Still there is always more to right about to help our readers.

So let’s take some time to reflect, and look back on our 2021 top 10 list … so far!

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