Brick and Mortar Stores: Stand Up and Unite!

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It’s time for the Retail Brick and Mortar Store to stand up and be counted!   All of the talk about the demise of Brick and Mortar stores is premature.

In this age of E-Commerce the vast majority of retail sales are still conducted face to face in a physical store.  Even Millennials shop in a physical store 50% of the time.

The phenomenal growth of E-Commerce is undeniable.  But more importantly we must remember that customers want an OMNICHANNEL experience, NOT a Single Channel experience.

At the intersection of what the Customer wants and what the Retailer wants is the Brick and Mortar store!  This is where the Brick and Mortar Store is uniquely positioned to leverage its significant advantages!

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International Expansion in Retail (Infographic)

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Infographic provided by Patrick Thuot at http://storetraffic.com

 

“We are going to expand in to the U.S.!”

I heard this refrain many, many times.  The growth and success that a Retailer experiences as they expand in their original, domestic market inspires a level of confidence in the company’s ability to expand beyond it’s geographic borders.

But is it that easy? The road to international expansion in Retail has been successfully travelled but it is also lined with a lot of accidents and failures.

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World Class E-Commerce Fulfillment Design Principles (Infographic)

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E-Commerce is the fastest growing avenue for doing business anywhere.  It has been for many years and it will be for many years to come.

It is certainly a challenge to establish the sales, marketing, merchandising and transactional infrastructure to offer an efficient and effective E-Commerce solution to your customers.

At the core of the Supply Chain an enormous challenge is to have a highly competitive and compelling E-Commerce Fulfillment solution.  So what are the key principles that you must have in place to design, construct and deliver a leading E-Commerce Fulfillment solution?

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What are the Supply Chain Impacts of Amazon’s Whole Foods Acquisition?

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Blog post provided by http://argentus.com.  Argentus is a boutique recruitment firm focused on Supply Chain and Procurement.

Big news out of the grocery retail world as Amazon has announced its acquisition of major organic foods retailer Whole Foods Market – for an eye-popping $13.7 billion sale price that doesn’t look so massive given Amazon’s $136 billion sales volume in 2016.

Analysts across the retail industry are talking about the huge implications of this sale for a retail industry that many say is in the middle of a major meltdown, in part owing to Amazon’s massive growth in the eCommerce space. This foray into the grocery business is a big challenge to companies like Target, Wal-Mart, and others, and also a sign that reports of brick and mortar retail’s demise might be greatly exaggerated.

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Is The Retail Industry Melting Down?

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Blog post provided by http://argentus.com.  Argentus is a boutique recruitment firm focused on Supply Chain and Procurement.

It doesn’t take a genius to see that the retail industry has changed over the past decade and a half. The arrival of Amazon and other eCommerce platforms on the scene has caused a sea change in the way people shop. Retailers have increasingly been forced to sink or swim based not on marketing or product differentiation – as in the past – but on the success of their Supply Chains and eCommerce operations. It’s kind of a wild west, and the most successful players being those who can harness Omnichannel distribution, and avoid excess inventory that will leave them in the dust.

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Omnichannel (Part 3) – Could you run out of space in your DC too?

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“We are out of space!”

“What?  We’re only in the middle of September.”

“The receiving docks are backed up.  We have trucks in the parking lot waiting to unload their goods.  There are even more containers on their way.  And we have no empty space left in the warehouse racking.”

That was the actual conversation I had with the head of the Distribution Centre (DC).  We had a big problem on our hands to say the least.

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Lean in Retail: Value Stream Mapping your Future State Process!

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We had completed value stream mapping the current state processes across some very significant business processes in the company.  It took a fair amount of time even though we had the active involvement of subject matter experts and leaders from every functional organization.

When all was said and done the current state involved hundreds of process steps, almost 200 pain points, and dozens of iterative, repetitive loops.  The company was just being introduced to Lean process improvement techniques.  And as challenging as it was to reach a common understanding of what the current processes were the difficult part was about to start.

How were we going to define and map the Future State process?

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