Seasoned Leadership in Action™ – An Interview with Bronwen Hann, President at Argentus

At Supply Chain Game Changer we believe in sharing experiences and expertise from people in every industry and from across the globe.  As such we have introduced our “Seasoned Leadership in Action™” Interview series. This interview is with Bronwen Hann, President at Argentus.

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22 Tips for Offering Profitable Free Shipping! (Infographic)

Free shipping is an effective but sometimes costly sales tool. Is it possible for companies to achieve profitable free shipping?

Case studies show that free shipping increases sales, order volume, and conversion rate. Since 60% of shoppers prioritize free shipping and 81% research multiple websites before purchasing, this perk can be the determining factor between someone buying from you or your competitor.

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IKEA’s IWAY Lessons For Procurement!

My girlfriend and I have a dog, named Charlie.

He’s only one and a half years old and is already, now, rather well trained. Sure, he has an occasional hiccup and puts his paws on a friend from over excitement, or pulls on the leash a bit too much as we approach the lake. But, all in all, my girlfriend and I (mainly her) have done a pretty solid job raising him.

Then again, we didn’t approach this whole dog ownership business with a ‘wilyl-nilly’ mindset.

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Do you have a Freight Management Strategy or are you Spinning your Wheels?

In going door to door trying to sell a Freight Management service, as well as in my experience working in companies, I have had the opportunity to see a variety of ways in which companies, large and small, were managing their Freight and Logistics spend.

Most everyone felt they were doing a good job already.  But I’ve seen instances where Freight is one of the top 5 largest expenses within a company.  Yet it is managed by one or two people, with no support, and no visibility from upper management.

Depending on the industry  your transportation spend can make up anywhere from 1-10% of your company’s total revenue.  Aside from the    cost impact the service implications of a poor Freight management system are enormous.

So do you have a strategy for managing Freight and Logistics or are you spinning your wheels?

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Seasoned Leadership in Action™! An Interview with John Heffernan, Chief Supply Chain Officer at ModusLink!

John Heffernan
John Heffernan, CSCO at ModusLink

At Supply Chain Game Changer we believe in sharing experiences and expertise from people in every industry and from across the globe.  As such we have introduced our “Seasoned Leadership in Action™” Interview series at Supply Chain Game Changer.  This interview is with John Heffernan, Chief Supply Chain Officer at ModusLink.

I met John on my first day at ModusLink.  He was presenting to the Board of Directors.  John was one of the Global Operations Executives for the company.   He had complete command of his facts, situation, direction and strategy.   He was so knowledgable that his expertise and experience came shining through in everything that he said.

As John and I continued to work together we knew that we needed to make serious, game changing improvements around the world.  John and I continued to positively challenge and build on each other’s ideas and thinking.  This culminated in the deployment of a phenomenal program and the achievement of world class, industry leading results.  We raised each other’s game to the benefit of all!

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9 Key Considerations in an Effective Last Mile Delivery Strategy

Understanding last mile logistics is only half the battle. Shippers need to reevaluate their existing last mile logistics processes and devise an effective last mile delivery logistics strategy that aligns consumer and business expectation.

This is the only way shippers can safeguard their position in the market and continue to provide products to their consumers. In fact, an effective last mile logistics strategy must consider these nine key points.

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Welcome To The Supply Chain Game Changer ™ Blog!

The Supply Chain Game Changer ™ Blog!

Welcome to the Supply Chain Game Changer ™ blog.

The Supply Chain touches all of our lives whether it be in business or personally.  No matter what industry you are in or are touched by, all involve the movement of goods, services, and information.  So the most efficient functioning of the Supply Chain affects us all.  And it affects us in every aspect of our lives whether we are consumers, employees, or business leaders.

With a career spent in Supply Chain I’ve seen many ways of performing the processes involved in managing the Supply Chain.  Many of these processes are highly efficient.  Yet many more are highly inefficient.  Regardless, everyone strives to improve the way things are done.  And every experience has been an opportunity for growth.

Supply Chain Management

In this blog I’d like to share my experiences, and those of others, in improving, working in, managing in and being managed by the Supply Chain.  

There have been some remarkable achievements and there have been some missteps along the way.  However there are lessons to be learned and experiences to be shared in every case.  And I hope that this learning and shared experience will be of value as you seek to improve the Supply Chain you are a part of.

On top of that we want to share anything and everything related to Leadership, Change Management, Technology, Procurement, Purchasing, Distribution, Logistics, and much, much more.

Overall Supply Chain Game Changer can serve you as a guide as you do your jobs and as you progress through your career.  The issues and challenges that you face will be different for everyone on any given day.  There is something for everyone in Supply Chain Game Changer.

Additionally I invite you to comment and send me content.  By learning, not only from successes but from failures, we will all be better going forward.  There is a wonderful world of people and experiences that we can all learn from.

So again I welcome you to the Supply Chain Game Changer™ blog.

Let’s go!

How GST (Goods and Services Tax) Has Affected Logistics in India!

Right after demonetization, another big thing that came to India was the implementation of GST (Goods and Services Tax).

The sudden rise of the goods and service tax, despite getting a negative impression from some, actually reformed the Indian economy in a much better way.

Over time it was understood that this was much needed and it actually helped in organizing and setting up different logistics and transport sectors to speed up their overall processes.

From the movement of trucks to managing a good economic supply chain, GST affected logistics in a great way.

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Network Optimization Success Criteria!

Network optimization is a critical issue across all Supply Chains.  In Manufacturing, Distribution, Logistics and Retail the effectiveness of your network will make the difference between success and failure.

There are many environmental factors that must be taken in to account in order to define and optimize your network.  Your business may be growing or declining. You may be expanding into new channels, such as E-Commerce, or you may be pulling back.  And you may have just received a cash infusion allowing you to invest more, or you may have enormous cash and profit pressures forcing you to ratify your network.

Whatever your situation your network must continually be optimized.  Your facilities, whether owned, rented or outsourced, are the living organism which make up your network and define how your company goes to market.

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The Christmas Retail Checklist – Get Your Store Prepared! (Infographic)

Now that the record-breaking Black Friday is behind us, retailers small and large must place their focus over the coming weeks on preparing for the Christmas retail holiday shopping season.

According to a report by Gartner L2, nearly 85%of holiday sales in 2017 took place in brick-and-mortar stores. It’s therefore hugely important for retailers to make the most of this time to get everything ready to maximise sales over the holiday period.

If you’re unsure where to start, we recommend taking a look at this helpful infographic from the team at Colourfast Printing which offers a handy Christmas retail checklist.

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McDonald’s Supply Chain Challenge: Switching from Frozen to Fresh Burgers!

Back in early 2018, McDonald’s – a pioneer in cold chain distribution – announced that it was testing out using fresh patties instead of frozen in burgers at 300 of its U.S. locations.

Which doesn’t sound like a huge deal, but for one of the world’s largest Supply Chains – one that’s been using frozen burgers in its stores for decades – it represented an interesting test case in how companies can use supply chain strength to pivot as the market changes.

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Technologies Reshaping the Digital Supply Chain!

In our ongoing technologies series, we have concentrated on the Informational and analytical innovation applications which are reshaping digital supply chain technology as we know it. Namely Blockchain technology, IoT, ( The Internet of Things ), supply chain digitization and 3-D printing.

These technologies are the breakthrough supply chain software applications which are fueling supporting technologies, some of which we’re going to explore today.

So let’s examine some of the Digital Supply Chain applications that are more hardware based like drones, driver-less vehicles, robotics, smart glasses and augmented reality.

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Disruptive Warehouse Technologies for Any Company!

No matter how big or small your operation and your company is you likely have the same disruptive pressures on your Warehouses and Distribution Centres.

Everyone, including  those who are best in class,  has the need to reduce costs, improve the speed and accuracy of order fulfillment and warehouse activities, optimize inventory, and provide sufficient capacity to support growth at your busiest times of the year.

The ability to leverage technology to help address those pressures is no longer just possible for large companies.  The nature of the technology landscape brings those improvements within the reach of most everyone.

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What are the Top 7 Trends in Last Mile Logistics?

SC Viral The Pandemic Diaries

Shippers face many challenges in successfully delivering products to end-users, and last mile logistics will be a core focus of change in the coming months. Consumer demands and expectations are rising, and up to 25 percent of consumers are willing to pay extra for same-day delivery.

Also, same-day delivery will reach a 25-percent market share by 2025. By 2018 alone, same-day delivery and last mile logistics will be valued at more than $1.35 billion.

E-commerce is the driving force behind the sudden uptick in last mile logistics, and as explained by Logistics Management, e-commerce is expected to grow to $2.4 trillion by 2018 as well.

To gain a competitive advantage in last mile logistics, shippers need to understand the top seven trends in last mile logistics.

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The Thanksgiving Turkey Supply Chain!

Recently we were driving on some back roads and in the distance we saw something on the road.  As we got closer we saw that there were a bunch of wild turkeys about to cross the road.  Was this Thanksgiving turkey?

The turkeys, hearing us coming, immediately turned around and quickly went back down the side road that they had come from.  Apparently they knew that being close to humans was not a good idea, particularly at this time of year.

With this in mind, and with Thanksgiving around the corner, I got to thinking about what the Supply Chain was that brought the Thanksgiving Turkey to the dinner table.

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