“Omnichannel” is certainly the prevalent phrase in the E-Commerce arena. The expectation in an Omnichannel world is that a customer can order what they want, when they want, on whatever device they want, and have it delivered how they want.
The physical delivery part of the Omnichannel expectation can be very elusive. Many companies claim that they are Omnichannel service providers. But are they really?
How many E-Commerce Fulfillment options are there? And how many do you provide in your company?
Continue reading “Omni-channel vs Multi-channel: How many E-Commerce Fulfillment Solutions do you have?”
Blog post originally published by, and permission to publish provided by, Raanan Cohen at https://www.bringg.com/
2017 was an important year for delivery logistics. With ecommerce sales reaching $23 trillion in annual sales worldwide, customers are relying on better and faster deliveries for all sort of goods and services.
But this evolution in the supply chain, and for last mile fulfillment in particular, doesn’t end with retail. From restaurant chains to supermarkets to pharmacies to service providers, the world of logistics is experiencing unprecedented change.
Blog post originally published by Adam Robinson on http://cerasis.com Permission to publish provided by Adam Robinson.
With the increase in the popularity of e-shops and delivery companies, the logistics e-commerce business keeps growing. It faces more and more challenges, as customers need companies to be quick and increase their logistics performance more than ever before.
What does it mean for your business? This article explains why understanding and following the key trends in logistics e-commerce are crucial for organizations that want to save their place in the supply chain and get better results with less effort.
Continue reading “3 Key Trends in E-Commerce Logistics!”
Article originally published by Jake Rheude at https://redstagfulfillment.com/ Permission to publish provided by Jake Rheude.
As the marketplace for physical products continues to transition online, the customer experiences far less interaction with the actual company. These lost opportunities for a business to impress through exemplary service will need to be compensated for in other ways. According to Small Biz Trends, the probability of selling to an existing customer is between 60 and 70 percent, while the probability of selling to a new customer is between 5 and 20 percent.
In today’s eCommerce landscape, the majority of customers interact with you only two times, once when they make a purchase on your website and then again when the product is delivered. Improving your website’s conversion rate is very important and gains a lot of attention in the eCommerce industry, while the unboxing experience is too often overlooked.
Continue reading “Anatomy of the Perfect Unboxing Experience! (Infographic)”
As consumers the complexity in the retail supply chain is usually oblivious to us. We go to the store and pick up the goods that we want. Or we order goods online from our devices at home, in the office, or anywhere for that matter. We consume the items, returning them if necessary, unaware of all of the work that went into making those goods available to us.
A phenomenal amount of activity goes on behind the scenes to make this experience as seamless as possible. I am not saying that it always goes smoothly. Sometimes items are broken. They are late. Or there is some other issue.
But behind the curtain that is Retail there are a lot of people managing a lot of processes and dealing with a lot of complexity earnestly trying to make your goods available to you.
Continue reading “The Hidden Complexity in the Retail Supply Chain!”
Article provided by Jake Rheude at https://redstagfulfillment.com/
Fulfillment by Amazon or Amazon FBA lets sellers in the Amazon marketplace take advantage of Amazon’s giant logistics operation to ship their orders.
FBA items are eligible for Amazon Prime shipping and Amazon handles your angry customers (which Amazon considers its customers, not yours). Amazon has dozens of warehouses all over the country, and more around the world, so your products may be in your customers’ hands quickly.
If you pull back the Amazon curtain, however, you find the picture isn’t always rosy.
Continue reading “7 Pitfalls of Amazon FBA (Fulfillment By Amazon)!”
Black Friday is almost here!
Retailers have been anticipating and preparing for this over the last year. It has become the biggest online shopping period of the entire year with expectations for exponential growth over last year.
Further this period is so dramatically busier than at any other time of the year that it has an absolutely enormous impact on the Supply Chain of these companies.
In fact the readiness of the Supply Chain can make or break the success of Black Friday for most any company.
Continue reading “Black Friday is Almost Here! Last Minute Supply Chain Preparation!”