Omni-channel vs Multi-channel: How many E-Commerce Fulfillment Solutions do you have?

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“Omnichannel” is certainly the prevalent phrase in the E-Commerce arena.  The expectation in an Omnichannel world is that a customer can order what they want, when they want, on whatever device they want, and have it delivered how they want.

The physical delivery part of the Omnichannel expectation can be very elusive.  Many companies claim that they are Omnichannel service providers.  But are they really?

How many E-Commerce Fulfillment options are there?  And how many do you provide in your company?

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Competing against Amazon? You Need A Blue Ocean Strategy!

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Amazon is far and away the leader in the E-C0mmerce space.  Their growth continues at an exceptional pace.  And they continue to expand their products, services, and capabilities.  In short they continue to press their advantage and make it difficult for anyone else to compete with them.

But if you are in the E-Commerce space that is your reality.  Amazon is the biggest shark in the room.  So how do you compete in the face of such an overwhelming adversary?

One technique is to consider creating your own Blue Ocean Strategy!  If you can define dramatically different space in which to do business you may be able to keep this shark, and others, at bay (at least for a period of time).

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Omnichannel (Part 3) – Could you run out of space in your DC too?

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“We are out of space!”

“What?  We’re only in the middle of September.”

“The receiving docks are backed up.  We have trucks in the parking lot waiting to unload their goods.  There are even more containers on their way.  And we have no empty space left in the warehouse racking.”

That was the actual conversation I had with the head of the Distribution Centre (DC).  We had a big problem on our hands to say the least.

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The Hidden Complexity in the Retail Supply Chain!

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As consumers the complexity in the retail supply chain is usually oblivious to us. We go to the store and pick up the goods that we want. Or we order goods online from our devices at home, in the office, or anywhere for that matter. We consume the items, returning them if necessary, unaware of all of the work that went into making those goods available to us.

A phenomenal amount of activity goes on behind the scenes to make this experience as seamless as possible. I am not saying that it always goes smoothly. Sometimes items are broken. They are late. Or there is some other issue.

But behind the curtain that is Retail there are a lot of people managing a lot of processes and dealing with a lot of complexity earnestly trying to make your goods available to you.

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Turn your Brick And Mortar Stores into E-Commerce Distribution Hubs!

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Retailers with Brick and Mortar stores continue to be under tremendous pressure.  Competition is intense in the fast growing Omnichannel E-Commerce world.  Every week there seems to be news about how one Retailer or another is closing more of their stores.

And very few Retailers with Brick And Mortar stores have been able to make a profit in E-Commerce.  Competitors who only sell online without physical stores appear to have an advantage with lower overhead costs.

So how can Brick And Mortar Retailers turn their stores into a competitive advantage plus a source of greater profitability?

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Freight and Logistics – Breaking the Traffic Jam that is your Supply Chain!

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Does anyone like being stuck in a Traffic Jam?

Prior to one Holiday season several years ago the volume that was coming into the Distribution Centre receiving area was unprecedented and unpredicted.   We were out of room on the docks and we were out of storage space but trucks kept on coming.  And we were still weeks away from being able to ship product to stores to relieve the pressure.

We were gridlocked.  We kept inching our way along but we were very, very close to having this traffic jam of activity shut us down.

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What are the Top 7 Trends in Last Mile Logistics?

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Blog post created by Adam Robinson and originally published on October 13, 2017 on  http://cerasis.com 

 

Shippers face many challenges in successfully delivering products to end-users, and last mile logistics will be a core focus of change in the coming months. Consumer demands and expectations are rising, and up to 25 percent of consumers are willing to pay extra for same-day delivery.

Also, same-day delivery will reach a 25-percent market share by 2025. By 2018 alone, same-day delivery and last mile logistics will be valued at more than $1.35 billion.

E-commerce is the driving force behind the sudden uptick in last mile logistics, and as explained by Logistics Management, e-commerce is expected to grow to $2.4 trillion by 2018 as well.

To gain a competitive advantage in last mile logistics, shippers need to understand the top seven trends in last mile logistics.

 

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