If you haven’t been living under a rock for the last decade, you’ve definitely heard of the impact and ways AI has been having upon the business world. Today, we’ll be looking at its impact on eCommerce.
AI has slowly been integrating itself into all our daily lives, whether it be shopping on Amazon, or relying on airport security to keep us safe. Tech giants like Google and Microsoft have also been investing in it heavily.
A variety of eCommerce businesses have already started using AI for a number of reasons. On top of capturing more traffic in the first place, AI takes it one step further by helping businesses understand these new customers. This leads to an increase in customer satisfaction and, subsequently, retention.
Because of this, more and more companies have started investing in machine learning services. In this article, we’ll be exploring 10 powerful ways AI is used in the world of eCommerce.
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