Retail Archives - Supply Chain Game Changer™

How to Sell on Amazon! The Complete Guide!

Shipping With Amazon: Cutting out the Middle Man!

Amazon is an online marketplace used by millions of people globally. From clothing to electronics to toiletries, you can find almost anything on Amazon.Wondering how you can get in on the action and how to sell on Amazon? All you need is a small monetary investment to get started and the knowledge of how to run a successful listing.

Anyone can sell on Amazon if they can choose a product, set up a profile and find a fulfillment provider. The benefits of selling on Amazon range from access to millions of customers to the ease of their platform.

Here we’ll walk you through each step of the selling process from setting up your account to expanding globally. Learn how to sell on Amazon.

Amazon by the Numbers! (Infographic)

How to Sell on Amazon! The Complete Guide!

Whether you love, hate or remain neutral on Amazon, one can only marvel and admire Amazon by the numbers which only appear to be accelerating.

The infographic from Fortna in this post from Jeff Ashcroft provides a startling picture of where Amazon is at currently and how they’re expected to handle over half of online e-commerce transactions with Walmart now only at 5% and growing!

Content provided by Jeff Ashcroft.

Competing against Amazon? You need a Blue Ocean strategy!

Amazon by the numbers article and permission to publish here provided by Jeff Ashcroft. Originally published on Supply Chain Game Changer on August 24, 2017.

Brick and Mortar Stores: Stand Up and Unite!

International Expansion in Retail (Infographic)

It’s time for the Retail Brick and Mortar Store to stand up and be counted! All of the talk about the demise of Brick and Mortar stores is premature.

In this age of E-Commerce the vast majority of retail sales are still conducted face to face in a physical store. Even Millennials shop in a physical store 50% of the time.

The phenomenal growth of E-Commerce is undeniable. But more importantly we must remember that customers want an OMNICHANNEL experience, NOT a Single Channel experience.

At the intersection of what the Customer wants and what the Retailer wants is the Brick and Mortar store! This is where the Brick and Mortar Store is uniquely positioned to leverage its significant advantages!

IKEA’s IWAY Lessons For Procurement!

Differentiate With Supplier Relationship Management (SRM)!

My girlfriend and I have a dog, named Charlie.

He’s only one and a half years old and is already, now, rather well trained. Sure, he has an occasional hiccup and puts his paws on a friend from over excitement, or pulls on the leash a bit too much as we approach the lake. But, all in all, my girlfriend and I (mainly her) have done a pretty solid job raising him.

Then again, we didn’t approach this whole dog ownership business with a ‘wilyl-nilly’ mindset.

9 Key Considerations in an Effective Last Mile Delivery Strategy

Same Day vs Next Day Delivery … What’s the Difference? (Infographic)

Understanding last mile logistics is only half the battle. Shippers need to reevaluate their existing last mile logistics processes and devise an effective last mile delivery logistics strategy that aligns consumer and business expectation.

This is the only way shippers can safeguard their position in the market and continue to provide products to their consumers. In fact, an effective last mile logistics strategy must consider these nine key points.

The Christmas Retail Checklist – Get Your Store Prepared! (Infographic)

Innovations in Offline Retail! (Infographic)

Now that the record-breaking Black Friday is behind us, retailers small and large must place their focus over the coming weeks on preparing for the Christmas retail holiday shopping season.

According to a report by Gartner L2, nearly 85%of holiday sales in 2017 took place in brick-and-mortar stores. It’s therefore hugely important for retailers to make the most of this time to get everything ready to maximise sales over the holiday period.

If you’re unsure where to start, we recommend taking a look at this helpful infographic from the team at Colourfast Printing which offers a handy Christmas retail checklist.

International Expansion in Retail (Infographic)

Innovations in Offline Retail! (Infographic)

The road to international expansion in Retail has been successfully travelled but it is also lined with a lot of accidents and failures. But is it that easy?

“We are going to expand in to the U.S.!”

I heard this refrain many, many times. The growth and success that a Retailer experiences as they expand in their original, domestic market inspires a level of confidence in the company’s ability to expand beyond it’s geographic borders.

McDonald’s Supply Chain Challenge: Switching from Frozen to Fresh Burgers!

KFC Ran Out of Chicken! What Supply Chain Lessons Can We Learn?

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Back in early 2018, McDonald’s – a pioneer in cold chain distribution – announced that it was testing out using fresh patties instead of frozen in burgers at 300 of its U.S. locations.

Which doesn’t sound like a huge deal, but for one of the world’s largest Supply Chains – one that’s been using frozen burgers in its stores for decades – it represented an interesting test case in how companies can use supply chain strength to pivot as the market changes.

Last Minute Supply Chain Preparation for Black Friday!

Get Ready for Next Holiday Now … Make It Boring (From A Supply Chain Perspective)!

Black Friday is almost here!

Retailers have been anticipating and preparing for this over the last year. It has become the biggest online shopping period of the entire year with expectations for exponential growth over last year.

Further this period is so dramatically busier than at any other time of the year that it has an absolutely enormous impact on the Supply Chain of these companies.

In fact the readiness of the Supply Chain can make or break the success of Black Friday for most any company.

What are the Top 7 Trends in Last Mile Logistics?

Last Mile Delivery! What is your Strategy?

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Shippers face many challenges in successfully delivering products to end-users, and last mile logistics will be a core focus of change in the coming months. Consumer demands and expectations are rising, and up to 25 percent of consumers are willing to pay extra for same-day delivery.

Also, same-day delivery will reach a 25-percent market share by 2025. By 2018 alone, same-day delivery and last mile logistics will be valued at more than $1.35 billion.

E-commerce is the driving force behind the sudden uptick in last mile logistics, and as explained by Logistics Management, e-commerce is expected to grow to $2.4 trillion by 2018 as well.

To gain a competitive advantage in last mile logistics, shippers need to understand the top seven trends in last mile logistics.

Value Stream Mapping the Current State Process!

Value Stream Mapping the Future State Process!

We had to begin the transformation of the company’s business processes to support the new business objectives. This would mean value stream mapping the current state process. Specifically the company was going to carry a dramatically different set of products which required a new set of capabilities in Strategic Planning, Merchandising, Marketing, Procurement, Inventory Management, Retail Operations and Logistics.

That scope defined the set of processes we needed to change first. The overall goal was to enable the transformation of the company which would manifest itself in higher revenue, improved growth and profitability, greater customer satisfaction and superior employee engagement.

We decided to attack this by introducing the Lean technique of Value Stream Mapping to the organization. We had to start with mapping the Current State process.

Space Planning: Could You Run Out of Space in Your Warehouse too?

What’s the Difference Between Logistics and Distribution?

“We are out of space!”

“What? We’re only in the middle of September.”

“The receiving docks are backed up. We have trucks in the parking lot waiting to unload their goods. There are even more containers on their way. And we have no empty space left in the warehouse racking.”

That was the actual conversation I had with the head of the Distribution Centre (DC). We had a big problem on our hands to say the least.

The Growing Expectations of Last Mile Delivery!

What are the Top 7 Trends in Last Mile Logistics?

The latest advancements in technology have had huge impacts on the world we live in, almost overnight transforming industries such as taxi services, food and grocery delivery, and music. Sometimes this change happens so fast it’s hard to even comprehend the growing expectations and what’s happening for businesses and consumers alike.

Although many of these growing expectations have been positive, creating a more efficient and faster-moving world (can you imagine a world without Uber?), there are many that reach too far, not taking into account the realities of the industry they are frantic to establish themselves in.

7 Pitfalls of Amazon FBA (Fulfillment By Amazon)!

How to Sell on Amazon! The Complete Guide!

Fulfillment by Amazon or Amazon FBA lets sellers in the Amazon marketplace take advantage of Amazon’s giant logistics operation to ship their orders.

FBA items are eligible for Amazon Prime shipping and Amazon handles your angry customers (which Amazon considers its customers, not yours). Amazon has dozens of warehouses all over the country, and more around the world, so your products may be in your customers’ hands quickly.

If you pull back the Amazon curtain, however, you find the picture isn’t always rosy.

Customers Do Not Care About Your Problems!

Omnichannel Customer Service Best Practices!

“The system is down. We can’t ship any customer orders. We’re not sure when the system will be back up again.” Oh no … Customers do not care about this stuff.

Coming into the Holidays, the busiest time of the year, that is the last thing that I wanted to hear.

I thought about it and said, “The Customer doesn’t care.“

From that point forward we pulled together the necessary resources and visibility to get the problem solved quickly. But the message was clear: The Customer doesn’t care about our internal problems.