Amazon by the Numbers! (Infographic)

Whether you love, hate or remain neutral on Amazon, one can only marvel and admire Amazon by the numbers which only appear to be accelerating.

The infographic from Fortna in this post from Jeff Ashcroft provides a startling picture of where Amazon is at currently and how they’re expected to handle over half of online e-commerce transactions with Walmart now only at 5% and growing!

Content provided by Jeff Ashcroft.

Competing against Amazon? You need a Blue Ocean strategy!

Amazon by the numbers article and permission to publish here provided by Jeff Ashcroft. Originally published on Supply Chain Game Changer on August 24, 2017.

Brick and Mortar Stores: Stand Up and Unite!

It’s time for the Retail Brick and Mortar Store to stand up and be counted!   All of the talk about the demise of Brick and Mortar stores is premature.

In this age of E-Commerce the vast majority of retail sales are still conducted face to face in a physical store.  Even Millennials shop in a physical store 50% of the time.

The phenomenal growth of E-Commerce is undeniable.  But more importantly we must remember that customers want an OMNICHANNEL experience, NOT a Single Channel experience.

At the intersection of what the Customer wants and what the Retailer wants is the Brick and Mortar store!  This is where the Brick and Mortar Store is uniquely positioned to leverage its significant advantages!

Continue reading “Brick and Mortar Stores: Stand Up and Unite!”

IKEA’s IWAY Lessons For Procurement!

My girlfriend and I have a dog, named Charlie.

He’s only one and a half years old and is already, now, rather well trained. Sure, he has an occasional hiccup and puts his paws on a friend from over excitement, or pulls on the leash a bit too much as we approach the lake. But, all in all, my girlfriend and I (mainly her) have done a pretty solid job raising him.

Then again, we didn’t approach this whole dog ownership business with a ‘wilyl-nilly’ mindset.

Continue reading “IKEA’s IWAY Lessons For Procurement!”

9 Key Considerations in an Effective Last Mile Delivery Strategy

Understanding last mile logistics is only half the battle. Shippers need to reevaluate their existing last mile logistics processes and devise an effective last mile delivery logistics strategy that aligns consumer and business expectation.

This is the only way shippers can safeguard their position in the market and continue to provide products to their consumers. In fact, an effective last mile logistics strategy must consider these nine key points.

Continue reading “9 Key Considerations in an Effective Last Mile Delivery Strategy”

The Christmas Retail Checklist – Get Your Store Prepared! (Infographic)

Now that the record-breaking Black Friday is behind us, retailers small and large must place their focus over the coming weeks on preparing for the Christmas retail holiday shopping season.

According to a report by Gartner L2, nearly 85%of holiday sales in 2017 took place in brick-and-mortar stores. It’s therefore hugely important for retailers to make the most of this time to get everything ready to maximise sales over the holiday period.

If you’re unsure where to start, we recommend taking a look at this helpful infographic from the team at Colourfast Printing which offers a handy Christmas retail checklist.

Continue reading “The Christmas Retail Checklist – Get Your Store Prepared! (Infographic)”

International Expansion in Retail (Infographic)

The road to international expansion in Retail has been successfully travelled but it is also lined with a lot of accidents and failures. But is it that easy?

“We are going to expand in to the U.S.!”

I heard this refrain many, many times.  The growth and success that a Retailer experiences as they expand in their original, domestic market inspires a level of confidence in the company’s ability to expand beyond it’s geographic borders.

Continue reading “International Expansion in Retail (Infographic)”

McDonald’s Supply Chain Challenge: Switching from Frozen to Fresh Burgers!

Back in early 2018, McDonald’s – a pioneer in cold chain distribution – announced that it was testing out using fresh patties instead of frozen in burgers at 300 of its U.S. locations.

Which doesn’t sound like a huge deal, but for one of the world’s largest Supply Chains – one that’s been using frozen burgers in its stores for decades – it represented an interesting test case in how companies can use supply chain strength to pivot as the market changes.

Continue reading “McDonald’s Supply Chain Challenge: Switching from Frozen to Fresh Burgers!”

Last Minute Supply Chain Preparation for Black Friday!

Black Friday is almost here!

Retailers have been anticipating and preparing for this over the last year.  It has become the biggest online shopping period of the entire year with expectations for exponential growth over last year.

Further this period is so dramatically busier than at any other time of the year that it has an absolutely enormous impact on the Supply Chain of these companies.

In fact the readiness of the Supply Chain can make or break the success of Black Friday for most any company.

Continue reading “Last Minute Supply Chain Preparation for Black Friday!”

What are the Top 7 Trends in Last Mile Logistics?

SC Viral The Pandemic Diaries

Shippers face many challenges in successfully delivering products to end-users, and last mile logistics will be a core focus of change in the coming months. Consumer demands and expectations are rising, and up to 25 percent of consumers are willing to pay extra for same-day delivery.

Also, same-day delivery will reach a 25-percent market share by 2025. By 2018 alone, same-day delivery and last mile logistics will be valued at more than $1.35 billion.

E-commerce is the driving force behind the sudden uptick in last mile logistics, and as explained by Logistics Management, e-commerce is expected to grow to $2.4 trillion by 2018 as well.

To gain a competitive advantage in last mile logistics, shippers need to understand the top seven trends in last mile logistics.

Continue reading “What are the Top 7 Trends in Last Mile Logistics?”

Value Stream Mapping the Current State Process!

We had to begin the transformation of the company’s business processes to support the new business objectives.  This would mean value stream mapping the current state process.  Specifically the company was going to carry a dramatically different set of products which required a new set of capabilities in Strategic Planning, Merchandising, Marketing, Procurement, Inventory Management, Retail Operations and Logistics. 

That scope defined the set of processes we needed to change first.  The overall goal was to enable the transformation of the company which would manifest itself in higher revenue, improved growth and profitability, greater customer satisfaction and superior employee engagement.

We decided to attack this by introducing the Lean technique of Value Stream Mapping to the organization.  We had to start with mapping the Current State process.

Continue reading “Value Stream Mapping the Current State Process!”

Space Planning: Could You Run Out of Space in Your Warehouse too?

“We are out of space!”

“What?  We’re only in the middle of September.”

“The receiving docks are backed up.  We have trucks in the parking lot waiting to unload their goods.  There are even more containers on their way.  And we have no empty space left in the warehouse racking.”

That was the actual conversation I had with the head of the Distribution Centre (DC).  We had a big problem on our hands to say the least.

Continue reading “Space Planning: Could You Run Out of Space in Your Warehouse too?”

The Growing Expectations of Last Mile Delivery!

The latest advancements in technology have had huge impacts on the world we live in, almost overnight transforming industries such as taxi services, food and grocery delivery, and music. Sometimes this change happens so fast it’s hard to even comprehend the growing expectations and what’s happening for businesses and consumers alike.

Although many of these growing expectations have been positive, creating a more efficient and faster-moving world (can you imagine a world without Uber?), there are many that reach too far, not taking into account the realities of the industry they are frantic to establish themselves in.

Continue reading “The Growing Expectations of Last Mile Delivery!”

7 Pitfalls of Amazon FBA (Fulfillment By Amazon)!

Fulfillment by Amazon or Amazon FBA lets sellers in the Amazon marketplace take advantage of Amazon’s giant logistics operation to ship their orders.

FBA items are eligible for Amazon Prime shipping and Amazon handles your angry customers (which Amazon considers its customers, not yours). Amazon has dozens of warehouses all over the country, and more around the world, so your products may be in your customers’ hands quickly.

If you pull back the Amazon curtain, however, you find the picture isn’t always rosy.

Continue reading “7 Pitfalls of Amazon FBA (Fulfillment By Amazon)!”

Customers Do Not Care About Your Problems!

“The system is down.  We can’t ship any customer orders. We’re not sure when the system will be back up again.”  Oh no … Customers do not care about this stuff.

Coming into the Holidays, the busiest time of the year, that is the last thing that I wanted to hear.

I thought about it and said, “The Customer doesn’t care.

From that point forward we pulled together the necessary resources and visibility to get the problem solved quickly.   But the message was clear: The Customer doesn’t care about our internal problems.

Continue reading “Customers Do Not Care About Your Problems!”

The Target Canada Story and the Brand Impact of the Supply Chain!

The responsibility for protecting and promoting your product or company brand is often thought to be generally held by the Marketing Department.  But in reality the Supply Chain organization has an enormous role to play as the Supply Chain can positively or negatively impact your brand in many significant and different ways.  This was the case with Target.  

One of the most pronounced examples of the role of the Supply Chain in serving and protecting your brand is found in the story of Target Canada.  Faced with unprecedented plans for expansion in Canada Target had to close its entire operation only two years after beginning operations.

The performance of the Supply Chain was a central element leading to this massive failure and damage to the Target brand.

Continue reading “The Target Canada Story and the Brand Impact of the Supply Chain!”