The Downside of Free Returns and Exchanges!
A new survey from Brightpearl found that 42 percent of U.S. retailers say they have seen an increase in the number of returns and “serial returners” over the last 12 months. What’s more, 61 percent of the retailers surveyed said they would ban serial returners. This is an interesting change in an industry that has … Continue reading The Downside of Free Returns and Exchanges!
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