The Future of E-Commerce! (Infographic)

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Future of E-Commerce article created for Supply Chain Game Changer by Josh Wardini.  Infographic originally published by Subscriptionly at https://subscriptionly.net

Thanks to digital technology we can carry out commercial transactions online. We can buy and sell items or services, pay bills, make orders, and so much more.

Online enterprises are heavily relying on this commodity. This is why we have numerous online businesses nowadays.

The infographic below from Subscriptionly will inform you about the current and future tech trends that will influence the ecommerce sector. Some of the main trends are as follows.

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The Benefits of Providing Tracking Information to Customers!

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Tracking information article originally published by, and permission to publish here provided by, Jake Smith at https://www.gopeople.com.au

Online shopping has become an integral part of many consumers’ lives. The increased volume of parcels shows that this new way of acquiring goods and services is here to stay.

While a lot of packages are successfully delivered, sometimes, they can get misplaced, damaged, and in worst cases, lost. For these reasons, many customers will want to know the exact location and status of the items they ordered to ensure that it will safely arrive in their homes.

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The Downside of Free Returns and Exchanges!

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Returns article originally published at https://www.bringg.com and permission to publish here provided by Raanan Cohen.

A new survey from Brightpearl found that 42 percent of U.S. retailers say they have seen an increase in the number of “serial returners” over the last 12 months.

What’s more, 61 percent of the retailers surveyed said they would ban serial returners.

This is an interesting change in an industry that has put so much emphasis on facilitating free returns and exchanges.

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Imagining the Supply Chain of the Future!

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Imagine what the future will look like in Supply Chain!

We don’t mean the near future, but the very distant future.  There are articles which describe what the future of Supply Chain will be like in 2025, or even 2030.

But is that enough of a far-reaching vision to offer much more than an incremental view of what we see today based on existing technology?

Any view of the near future is more likely to describe incremental changes and incremental advancements based on the current knowledge base.  But an extremely distant vision of the future is more likely to offer revolutionary ideas as to what future possibilities are.

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Are You Prepared for the On-Shoring Migration to the U.S.?

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On-shoring article by Tony Giovaniello, President, Economic Development Corporation of Shasta County (linkedin.com/in/giovaniello)

The world is changing due to economic, monetary and politic resets. First, the economy in the US seems to be improving. We can see it our local businesses and the purchasing habits of our communities. We even see charitable contributions on the upswing, not just from the higher income groups, but across the community.

Economic development organizations are seeing more site searches both domestically and from foreign investors. Companies are looking at how to best position themselves related to monetary policy, import/export regulations and tariffs, taxation, and political activities in various places in the world as they relate to stability and economic growth.

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6 Reasons Supply Chain Employees Look For New Jobs!

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New Jobs article originally published by, and permission to publish here provided by  http://argentus.com.  

As a boutique recruitment agency, we at Argentus are on the front-lines of the churn in the new jobs market. We speak with potential job candidates every day.

Some of them are passive, interested in moving into new opportunities when we reach out to them. Some of them are active, reaching out to us because they want to make a move.

With the economy experiencing a prolonged growth spurt, and demand for professionals in Supply Chain Management and Procurement – our area of specialty – going up, there’s a lot of activity, especially in short-term contracts where companies are onboarding talent for their change management and business transformation expertise.

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On Time Delivery – Get that right First!

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No matter what industry you are in and no matter what channels you are serving your Customers expect delivery of their goods on time.

You may have different pressures, to increase profits for instance, but you must take care of the basic expectation of on time delivery first.

If you don’t have on time delivery all your other pressures will not matter.   Your customers will go elsewhere and your business will fail.  Even if you have a unique product that no one else in the world has (for now) you must deliver on time to your customers.  If not there will always come a time when your customers will be able to go elsewhere.

Providing on time delivery may seem basic.  But it is the foundation on which the rest of your business must be built.

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Worst Forklift Accident Ever and Forklift Safety! (Video)

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The first job I had at the beginning of my career was in the Materials Handling and Engineering department.  As a part of my job I was responsible for Forklift and Material Handling equipment planning.

To help me understand this area better I took the Forklift driver training course just like anyone else would have to do.  I was able to drive the truck and load and unload pallets from trucks and into and out of warehouse storage locations.

While I wouldn’t trust myself to drive a forklift these many years later I was reminded of the importance of forklift driver training and safety this week when I saw a short video of an absolutely horrendous forklift accident.

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Sales Forecasting Unchecked – A Supply Chain Nightmare!

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Great Sales people have wonderful characteristics and personality traits. They can light up a room, command your attention, bring big ideas to the table, and close deals with customers, all with unbridled enthusiasm. And this can be reflected in Sales forecasting.

Bringing these ideas to life and delivering on commitments made to customers most often requires different but just as impressive skills and effort from the Supply Chain and Operations teams within an organization.

But what happens if your Sales team is left unchecked, goes rogue and makes commitments that can’t be met at any cost?

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Brand Protection – The Definitive Role of the Supply Chain!

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In this age of social media it is amazing how powerful that “likes” and “dislikes” and comments are to any single Brand.  Marketing departments generally know this all too well and they spend a lot of time and money in promoting, protecting and preserving their Brands.

But the responsibility of managing and protecting your Brand lies not only with Marketing.  The Supply Chain has an absolutely central, and pivotal, role that impacts the Brand as much as any other function in your company.

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Supply Chain as a Service (SCaaS)!

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I began my career working in a manufacturing plant within an international company that was completely vertically integrated. From component manufacturing through to subassembly manufacturing and end product assembly they did it all.

Within 10 years the company experienced a number of site closures and declared that manufacturing was no longer a core competency. For the site that I was a part of this meant that closure was an inevitability.

Faced with this stark reality we made the choice to spin off from the parent organization and start our own new company, entering the world of Contract Manufacturing.

This was my first experience with Outsourcing, or what I refer to as “Supply Chain as a Service” (SCaaS).

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Seasoned Leadership in Action ™ – Our 2018 All Star Leaders!

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In 2018 Supply Chain Game Changer introduced our Seasoned Leadership in Action ™ interview series.

There are so many fantastic people leading in Business and in Supply Chain.  We thought that it would be great to learn a little more about what makes these people tick, what is important to them, and what we can all learn from them.

The Interview series has proven to be phenomenally popular with our readers with many of these Interviews being amongst our most viewed articles of all time.  So we thought that it would be great to recap all of the Interviews we published in 2018.

Finally we extend our thanks to all of those who participated in our Seasoned Leadership in Action™ Interview series.  You were quite simply great for which we are truly grateful!

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What Exactly Is Procurement? And What is Purchasing?

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For his entire career my Father worked in the field of Procurement.  But the job titles that he had during his career alternatively included either the word Procurement or the word Purchasing.  I seem to recall that one of his business cards included both words.

When I was young I thought I had a somewhat clearer understanding of what my Dad’s Purchasing job was.  His job involved buying, negotiating, contracts, overseas travel, sourcing, suppliers, parts, services, managing, supplier qualification, product qualification, terms and conditions, quality issues and delivery problems.

But was that Procurement or was it Purchasing?  Procurement sounded like a somewhat loftier and more sophisticated word than Purchasing but by the same token it also seemed like they were synonymous and interchangeable terms.

What exactly is Procurement?  And what is Purchasing?

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How to Synchronize Your Supply Chain!

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Article and permission to publish here provided by Stephanie Johnson at    http://gravitysupplychain.com/  

What comes to mind when you hear the word “synchronize?”

Do you think of a watch, with all its gears turning underneath the surface? Music? Your favorite sports team?

Do you think of your business’s supply chain?

If not, that might be a problem for you.

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What’s the Difference Between Logistics and Distribution?

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What is the difference between Logistics and Distribution?

On the surface some people may consider them synonymous.  Without consulting a dictionary both Logistics and Distribution suggest imagery involving the movement of  goods.

But to anyone who works in Supply Chain, in particular with a title including either the term Logistics or Distribution, or if you work in a Distribution Centre or for a Logistics company, then there are distinct differences between these words.

But are there also commonalities?

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