Article originally published by Jake Rheude at https://redstagfulfillment.com/ Permission to publish provided by Jake Rheude.
As the marketplace for physical products continues to transition online, the customer experiences far less interaction with the actual company. These lost opportunities for a business to impress through exemplary service will need to be compensated for in other ways. According to Small Biz Trends, the probability of selling to an existing customer is between 60 and 70 percent, while the probability of selling to a new customer is between 5 and 20 percent.
In today’s eCommerce landscape, the majority of customers interact with you only two times, once when they make a purchase on your website and then again when the product is delivered. Improving your website’s conversion rate is very important and gains a lot of attention in the eCommerce industry, while the unboxing experience is too often overlooked.
Continue reading “Anatomy of the Perfect Unboxing Experience! (Infographic)”
Article provided by Jake Rheude at https://redstagfulfillment.com/
Crowdfunding has given entrepreneurs and inventors greater access to startup capital. You might not be able to get seed money or Series A funding from a venture capital firm for your idea, but backers on Kickstarter or Indiegogo could give you just the leg up that you need.
Crowdfunding has launched everything from the Pebble smartwatch (it was the Apple watch before there was an Apple watch) to the Exploding Kittens card game to movies like Veronica Mars. Increasingly, crowdfunding is used not only by startups, but also by established companies to fund the launch of a new product.
Continue reading “Crowdfunding Fulfillment Solutions!”
Why have so few companies adopted a Transportation Management System (TMS) solution? There are tremendous benefits but there are obstacles, real or perceived, that get in the way. I believe that the benefits far outweigh the obstacles but the obstacles often do not have anything to do with the benefits.
Many years ago I started a Supply Chain Services business as a new service within the company. The fundamental premise was that we had great Supply Chain expertise, tools, systems and processes which we could easily offer to customers.
One of the services that was very compelling was our Freight Management service. We had a tremendous amount of spend leverage globally, a seasoned team, great supplier relationships, very strong processes, and an excellent Transportation Management System (TMS). With all of that we went to market!
Continue reading “Why don’t you have a TMS (Transportation Management System) Solution yet?”