You may have seen or read coverage depicting a fulfillment centre as a terrible place to work. John Oliver’s most recent Last Week Tonight episode focused on the dangers of fulfillment centre work.
It’s the latest in a string of negative stories that stretches back years. This Mother Jones story about an Amazon fulfillment center workers fainting from heat exhaustion was published in 2011.
As Oliver’s piece pointed out, fulfillment centers often operate on slim margins. That can mean low wages and demanding quotas for warehouse workers, as employers scramble to turn a profit. Amazon has disputed Oliver’s story. The eCommerce giant raised its base hourly rate for fulfillment center employees to $15 per hour in 2018 (though changes in Amazon benefits may negate at least part of that increase).
We can’t dispute the fact that working conditions in some fulfillment centers are less than optimal, to say the least. However, not all fulfillment companies are alike.
It was early September and I was sitting in my office preparing for a meeting. I was in the Retail Industry which meant that in Supply Chain this was the beginning of the frantic Holiday season. The last thing we needed was a Distribution Centre disaster.
Products were arriving at our Distribution Centres from all over the world at an unprecedented rate so that we could in turn send them out to the Retail stores over the next few months.
We were anticipating receiving more goods than ever but as it was my first year in Retail I had been assured by my team that we could handle the load.
As I sat there my Distribution Centre leader called me.
“Mike, We are out of space already. We have no more room to receive anything else.”
My heart sank. This was catastrophic. The goods we had received so far were just the tip of the iceberg. We had a real Distribution Centre disaster on our hands.
Maintaining a high standard in warehouse cleanling is about more than just creating a more pleasant and attractive workplace. It can in fact contribute to greater safety, better employee health, longer-lasting equipment, reduced merchandise damage, and increased productivity.
Warehouses can be hectic environments at the best of times, so sometimes it can be hard to find time for cleaning. To keep your warehouse spic-and-span, try to allot a few minutes at the end of every day for cleaning. Deep cleans do not need to be done as often, but you should aim to schedule them in at least once a month.
There is no denying the fact that the rise of e-commerce has changed the buying habits of consumers and customer shipping. Gone are the days when folks would have to go to physical stores to purchase what they need.
With the help of technology, businesses have brought their products and services to the people through their Internet-connected mobile devices. This has created a demand for same-day and express shipping to deliver goods as fast as they are ordered.
While this has increased convenience and customer satisfaction, same-day delivery involves some important and rather complex factors that have to be executed seamlessly to achieve the desired results.