Last-mile delivery visibility is key to business success. In fact, 93% of customers say they want to be informed with increased visibility throughout the entire delivery journey, from in-transit status through to final arrival date.
Moreover, 47% of customers refuse to even place a second order with a business with poor delivery visibility. By improving last-mile visibility with cutting-edge analytics software, you can boost your business’ productivity and customer satisfaction and loyalty, as well as benefit from accurate KPI benchmarking.
Growing e-commerce fulfillment demands and costs have collided to bring about an uptick in average 3PL fulfillment prices within the outsourced fulfillment industry, as was evidenced by FulfillmentCompanies.net’s annual poll of 500+ warehouses across the US.
Each year, the online fulfillment match-making service surveys their network of 3PL companies to gauge the industry’s average costs of doing business, as well as what prices they charge users of fulfillment services.
It’s easy to visualize your supply chain as a river, flowing from one point to another. Along the way, it can branch out into various tributaries and meet various bottlenecks — but like running water, any item in the supply chain will find its way to its destination eventually.
Yet just as a dam can hold back the flow and slow it down, your processes can be encumbered by bottlenecks.
There are many reasons why a bottleneck may develop in your logistics, but the effects it can have are all negative. If left unaddressed, they can cause delays, hurt productivity and waste resources.
None of these is good for your business’s bottom line, which means it’s crucial to know what causes them and how to address them.
The logistics industry is worth over $8.1 trillion. Not only it is an incomprehensibly big market, there are countless factors shaping it.
Globalization introduced a new level of complexity. International shipping has become a norm and customer expectations are higher than ever: we want our shipments on time, delivered as soon as possible and for this complex service we are willing to pay less and less.
In order to meet these high expectations and keep their customers satisfied, logistics service providers have to reach a never-before-seen level of efficiency.
Logistics is only seldom mentioned when we talk about innovation: industries like IT, telecommunications and automotive are the ones that first come to mind. Yet logistics, which represents an enormous opportunity given its size and its potential growth, has undergone a major transformation as well and the process is not close to an end.
The following infographic shows us how two multi-billion dollar companies, Uber and Amazon are revolutionizing the industry. Will a taxi app and an online retailer be the ones setting the new standards?
Amazon and Uber are the two giants in the industry. And the E-Commerce marketplace requires companies to provide a fast, free (or inexpensive to the customer), and reliable last mile delivery solution. This tremendous article provides a great characterization of Amazon and Uber in the Last Mile marketplace.
Amazon and Uber article and permission to publish here provided by Sam White at Argentus. Created by trademachines.com. Originally published on Supply Chain Game Changer on December 6, 2017.
There is no denying the fact that the rise of e-commerce has changed the buying habits of consumers and customer shipping. Gone are the days when folks would have to go to physical stores to purchase what they need.
With the help of technology, businesses have brought their products and services to the people through their Internet-connected mobile devices. This has created a demand for same-day and express shipping to deliver goods as fast as they are ordered.
While this has increased convenience and customer satisfaction, same-day delivery involves some important and rather complex factors that have to be executed seamlessly to achieve the desired results.
With the increase in the popularity of e-shops and delivery companies, the e-commerce logistics business keeps growing. It faces more and more challenges, as customers need companies to be quick and increase their logistics performance more than ever before.
What does it mean for your business? This article explains why understanding and following the key trends in logistics e-commerce are crucial for organizations that want to save their place in the supply chain and get better results with less effort.
We’re going to take a look at cloud computing and how it integrates all supply chain technologies. Cloud computing has been around for a while but growing in popularity and integration.
All data will eventually reside in the cloud. Let’s be sure we understand what the cloud is. The cloud refers to software and services that run on the Internet, instead of locally on your computer.
We live in a multi-modal world. Before a product arrives on your customer’s doorstep, it has probably traveled on several different modes of transport. One of those was undoubtedly drayage.
Though you might not be aware of drayage, it’s a crucial link in the supply chain. Drayage provides the connections that make multimodal freight work.
The better you understand your supply chain, the more efficiently you’ll be able to manage it.
Construction sites are busy, with heavy vehicles moving around, loading and unloading construction materials. This makes a construction site dangerous if no proper caution is in place.
Unsupervised construction sites can lead to injuries, or worse, deaths, of workers, drivers, and bystanders. Nevertheless, such accidents are avoidable with traffic management. So, establishing a traffic management plan for your site is a must before starting your construction project.
The spectre of inflation reared its ugly head in 2022, just as the world was climbing out of the pandemic and looking forward to getting back to normal.
The interest rate increases by banks around the world, designed to reduce the rate of inflation, will continue to have impacts on Supply Chain across several dimensions.
Let’s discuss the various implications of these increase rate increases on Supply Chains everywhere.
In the bustling world of professional transportation, understanding and complying with the International Registration Plan (IRP) becomes quintessential for truck drivers and transportation company owners operating across various states, including Louisiana.
The IRP is a cooperative agreement among states of the US, the District of Columbia, and provinces of Canada, which recognizes the payment of commercial motor vehicle registration and licensing fees.
This article delves into the process of registration for IRP Louisiana, shedding light on its importance and guiding through its complexities.
Are you thinking of securing, decorating, or renovating your Storage container? There are several container accessories, furnishings and decorations you can add to your shipping container.
But let’s discuss the important storage container accessories.
Commercial fleet managers face a number of challenges, from regulatory compliance to budgetary issues. Juggling these challenges can be overwhelming. Managers have to oversee their employees, optimize routes, manage fuel consumption, and implement safety measures, to name just a few typical tasks.
Fortunately, technology can help. Adopting a data-driven solution, like telematics, can transform just about any operation, helping managers boost efficiency, cut costs, and achieve compliance.
Here, we’ll explain how telematics works and why it is so important for today’s small fleets.
The logistics and transportation sector is highly competitive. So, you won’t be able to compete with others without embracing technology. GPS tracking technology has become the most popular choice for making transportation businesses highly productive.
GPS allows you to track the location of your vehicles, find out the time and thus the cost per delivery, and allow you to optimise deliveries based on daily and weekly patterns that you see in traffic.
