Supply Chain Management Tips: Preventing Refund Fraud!

Managing a supply chain can be strenuous enough without having to worry about the integrity of refund requests. 

Refund fraud is a very real threat to retailers, and it can put a great deal of tension on the customer-to-business relationship. 

Taking a preventative approach can help you make sure you do not fall victim to the scam without having to aggravate or disappoint your honest customers.

Even though a refund here and there might not seem like much of a worry in terms of company finances, the logistical and reputational ramifications can be massive. 

Here are some tips to help you protect and strengthen your supply chain infrastructure:

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Same Day Delivery Benefits for Small Business! (Infographic)

Believe it or not, the world is shrinking. For clarification, the world is not physically shrinking, but instantaneous communication definitely makes the world seem like it can fit in the palm of your hand, just like how people now want same day delivery.

For those of you that are still confused, technology has made communicating with others around the world that much easier. Not only has this communication with friends and family members become more convenient, communicating with major retailers around the world has too. 

That being said, we now live in a time where the internet or eCommerce industry has evolved to a point where consumers are able to order and receive packages the same day, also known as same-day delivery.

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What’s the Difference Between a Warehouse and a Distribution Center?

I began my career with responsibility for, amongst other things, Warehouse space planning. With almost a dozen local and remote buildings used to store raw materials and finished goods I spent more than my share of time walking through more than one Warehouse, or Distribution Center, and up and down aisles of racking and shelving.

Later on in my career when I entered the Retail and Logistics sectors the facilities used to store and disperse goods were called Distribution Centers. There were the same configurations of racking and shelving as Warehouses and they were both storing goods and dispersing goods.

To the untrained eye the Warehouses and Distribution Centers looked very similar.

But were they really the same or were they actually quite different?

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8 Ways to Improve Your Warehouse Fulfillment Efficiency!

Whether you’re running a small family business or a large-scale distribution center, you know that gaps in warehouse fulfillment efficiency can seriously slow your business.

And, in today’s consumer-driven economic landscape, there is no room for moseying, with 63 percent of consumers saying they expect three-day delivery as the standard.

Taking a good hard look at your process can help ensure that you’re running an efficient operation and that your customers are always pleased with your services.

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High Prices and Low Availability Plague the Electrical Supply Chain!

Have you found that the consistent supply and reasonable prices in the Electrical Supply Chain that you were used to before COVID-19 hit have not returned as soon as you hoped, or as soon as some experts predicted?

Global events have created further obstacles in the electrical supply chain, but there are ways to work around them.

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The Fireworks Supply Chain!

SC Viral The Pandemic Diaries

The onset of the Coronavirus pandemic brought about acute shortages of toilet paper, masks, ventilators, common household goods and more. The global supply-demand imbalance was unprecedented, holding lessons to help mitigate these kinds of disruptions in the future, if heeded.

As we progress, hopefully, towards the end of the global pandemic, and people are increasingly able to go outside and get back to “normal”, they will want to do things they’ve always done. One of those things is to celebrate.

In the U.S. July 4th is a national holiday. In Canada July 1st is a national holiday. Both days of celebration, as well as other similar days around the world, are marked by fireworks. But at this stage of the pandemic, wouldn’t you know it, there is now a concern about a shortage of fireworks.

What is going on? And what is the Fireworks Supply Chain?

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The 5 Point Last Minute Black Friday Supply Chain Checklist!

Black Friday is almost here!  The Last Minute Black Friday Supply Chain checklist is here too!

It marks the tipping point demarcating the less busy, preparation focussed pre-Black Friday period from the frantically busy, execution focussed post-Black Friday period.

Record sales are expected from the online retail channel in particular, as is the case year after year.

For Supply Chain teams this means that time is running out to ensure that all of the planning, preparation, contingencies, resources, systems, processes and goods are in place.  

Here is our Last Minute Black Friday checklist.

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The Christmas Tree Supply Chain!

It’s that time of year when millions of families will be getting a real Christmas tree, or putting up their artificial tree, the symbol and centrepiece of the Holiday season.

For decades we have taken the necessity of the Christmas tree, and its easy availability, for granted. But with the impacts of the pandemic, and environmental concerns as to sustainability, its time to explore the true condition of the Christmas tree Supply Chain?

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Retail Startup Tips When Choosing a Shipping Solution!

After the eCommerce boom in 2020-21, the number of global digital shoppers is predicted to hit 2.05 billion U.S. dollars from 1.32 billion U.S. dollars in 2024. It’s a great time to capitalize on some of the trending ideas like the Amazon Prime Air service shipping solution that will deliver packages up to five pounds in 30 minutes or less using small AI-enabled drones for delightful delivery experiences. 

This is the time online retail businesses need to optimize and improve their supply chain and logistics processes. They need to bring in advanced routing capabilities, improve visibility of end-to-end logistics operations, boost productivity, etc. All of these aspects empower retailers to meet customer expectations and stay profitable.

When it comes to choosing a shipping solution, businesses need to be resourceful and smart.

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Get Ready for Holiday Now: Make It Boring (From A Supply Chain Perspective)!

The Holiday season finished recently.  And the next Holiday season may seem far away.  But in the area of E-Commerce Fulfillment it will be here before you know it.  Now is the time to begin implementing the improvements and strategies you need to make this coming Holiday season more successful than last year.

Having gone through the ups and downs and stresses of several Retail Holiday seasons myself, one January I gave this direction to my team.  For the upcoming Holiday our theme was that we were going to have a BORING Holiday season … from a Supply Chain perspective.

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How POS Data Improves Supply Chain!

Supply chain management involves the conduct of the movement of goods and services. It involves all the procedures that metamorphose raw materials into finished products. It entails the efficiency of a business’s marketing activities and use of POS data to maximize the value of customers. 

POS data improve supply chain management by providing a free flow of communication at all levels during the production of products – from manufacturers to end-users.

In this article, we have accentuated the ways POS data can improve supply chain management. 

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Micro Fulfillment in Store!

Decades ago a customer could call their local grocery store and order the goods they wanted, for either pick up at the store or for home delivery. This option for order fulfillment had been adopted by some in the intervening decades. However this Micro Fulfillment has only become a more pervasive and dominant option due to the pandemic, which has shut down or restricted traditional retail in store selling.

Ship from store and Pick up in store last mile delivery options have been understood for some time but there have been reasons, pre-pandemic, which have inhibited their adoption.

Let’s explore in store Micro Fulfillment in more depth.

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10 Reasons Why Buying Power Tools Online is a Game Changer!

In the dynamic landscape of consumerism, the shift from traditional brick-and-mortar stores to online platforms has revolutionized the way we acquire goods. This transformation is particularly evident in the domain of power tools, where the efficiency and convenience of online shopping have become increasingly apparent. 

In this exploration, we delve into ten robust reasons why choosing to buy power tools online is a judicious and pragmatic choice.

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Customer Returns State … And What to Do Next! (Infographic)

Customer Returns are an inevitability in retail.

People buy things, take them home and for various reasons, they will then decide to return them to the store they purchased them.

While retailers likely hate dealing with returns, they need to have a policy in place that all staff understand in order to ensure it’s a streamlined process.

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Grow Your Business with Cryptocurrency Merchant Services!

Do you run a retail or service-based business? A few companies permit you to take bitcoins as payment. Since the number of individuals using cryptocurrencies has increased dramatically over the previous few years, this is fantastic news.

The best thing is that, unlike other sorts of transactions, payment processing involves no delay. You will have a better chance of growing your business if you simply engage with a cryptocurrency merchant services provider in your best interests.

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