Managing a supply chain can be strenuous enough without having to worry about the integrity of refund requests.
Refund fraud is a very real threat to retailers, and it can put a great deal of tension on the customer-to-business relationship.
Taking a preventative approach can help you make sure you do not fall victim to the scam without having to aggravate or disappoint your honest customers.
Even though a refund here and there might not seem like much of a worry in terms of company finances, the logistical and reputational ramifications can be massive.
Here are some tips to help you protect and strengthen your supply chain infrastructure:
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