Businesses have always been innovators. They know how to perfect their products, optimize supply chains, and grow relationships with customers. They’ve developed processes, tools, and strategies over their existence that set them apart from the competition. These change management tips and strategies have brought them success and made them who they are.
But when it comes to change management, the strategies that made them successful in the offline world do not apply to the new digital era. That’s because innovating a product, optimizing a single process, or seeking out a new relationship is not the same as introducing an entirely new way of doing things.
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