Instagram Customer Care Tips for Small Businesses!

With the popularity of visual content, Instagram has quickly become one of the best marketing channels for businesses of all sizes and niches, highlighting the importance of Instagram customer care.

As found by Meta’s own data, the majority of surveyed people say that Instagram is the number one social media platform for building relationships with brands and 90% of users follow at least one business in-app.

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Disruptive Warehouse Technologies for Any Company!

No matter how big or small your operation and your company is you likely have the same disruptive pressures on your Warehouses and Distribution Centres.

Everyone, including  those who are best in class,  has the need to reduce costs, improve the speed and accuracy of order fulfillment and warehouse activities, optimize inventory, and provide sufficient capacity to support growth at your busiest times of the year.

The ability to leverage technology to help address those pressures is no longer just possible for large companies.  The nature of the technology landscape brings those improvements within the reach of most everyone.

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Cyber Security and the Digital Supply Chain!

When it comes to the modern supply chain managers have a relatively new risk to consider:  Cyber Security!

As major logistics providers from all around the world struggle with keeping their private data secure, businesses are investing time and resources to address this serious concern. From shutting down major ports to the risk of losing private client data, the time is now to address Cyber Security in the supply chain.

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The Internet of Things (IoT) – Welcome the Digital Supply Chain!

Over the last 5 years there has been an explosion of smart and connected devices. Gartner is predicting that by 2020 there will be 37 Billion connected devices and more than 4.3 Zetabytes of data generated by these devices.  The Internet of Things (IoT) is well upon us!

Quick adoption of health devices like Fitbit and smart thermostats such as Nest are bringing more and more connections and opportunities into the consumer world. As such many home appliance and consumer goods companies are looking at how they can take advantage of this trend and transform their interaction with their consumers and customers.

In order to understand how this is starting to evolve and how it will impact and change the digital supply chain, let us consider 4 user cases that are emerging with early adopters in this space.

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The 5 Big Benefits of the Digital Supply Chain!

What’s the core difference between today’s supply chain and benefits of the digital supply chain?

Look down at your desk. What do you see? If you see paper, pen, and a computer, you see the typical, modern supply chain.   If asked, could you provide the latest information on your current automation, key performance indicators, data, use of IT applications, and finance government?

The chances are good that much of this information is stored digitally. However, you would probably need to look through some of the physical, tactile paperwork to find all of the information.   Also, is the information stored only your computer or a server? Now, how long is that going to take you?

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How AI, Machine Learning and Automation Will Impact Business!

We are living in exciting and innovative times with futuristic technology literally at our fingertips to impact business. But for the longest time, small to medium sized businesses were not serviced by the latest tech trends enterprises have been able to benefit from. That is, until now.

In this article, we’ll explore these technology trends and how they will impact business in the future.

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How to Stop Google Tracking Your Device!

Use Google apps on your iPhone or Android phone and you’re probably being tracked. The first step is to disable your Google account’s location history.

However, you may not be completely out of the woods.

It is possible that some Google apps may still be storing your location data, and simply opening the Google Maps app or using Google search on any platform logs your approximate location and time and thus are a part of “google tracking”.

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5 Features Telcos Need in an eSIM Orchestration Platform!

eSIM is an excellent innovation, replacing removable plastic SIM cards and enabling over-the-air provisioning, management and updating.

However, these advantages make deploying eSIM challenging for telcos.

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Unleashing Potential: The Role of Unlocked Phones in Supply Chain!

Unlocked phones can offer users plenty of benefits. You don’t have to stick with a single carrier, you can use multiple SIM cards, and there are no monthly payments. You can even avoid bloatware that comes standard with most phones today.

So, these phones have a lot of potential for consumers in the modern supply chain. Keep reading to learn more about what impact these devices have had!

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The Popularity of Online Payment Systems!

Over the last two decades, the landscape of digital online payment systems has changed dramatically. Although some of us are old enough to remember when PayPal was groundbreaking and thrilling, nowadays, it is more often seen as a costly dinosaur.

Internet customers may choose from hundreds of various payment processors and methods, but they aren’t all made equal. Many modern processors care less about user security and privacy in favor of rapid expansion.

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You are Connected Everywhere! Why isn’t your Supply Chain Connected?

Have you ever tried to drive in a blinding snowstorm or when the rain or fog is so thick that you can’t see in front of your car?  It’s not possible!  And it’s risky to even try!

So why is it that the Supply Chain in so many companies is being run without the end to end visibility needed to even function, yet which we have in our personal lives?

In this age of exponential growth in digital connectivity the time has come to ensure you have End to End Supply Chain visibility.  If you carry a Smartphone you can be tracked anywhere.  So why don’t you apply this technology to your Supply Chain?

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Augmented Reality (AR) is Set to Transform Retail and the Supply Chain!

We’ve written a lot about how retail is undergoing some massive changes due to technology, such as augmented reality. The closure of a number of major American chains, as well as Amazon’s recent move into the grocery space with its acquisition of Whole Foods market, signal an industry in flux as it reckons with the ongoing transformations of the eCommerce revolution.

In the last decade, the thinking held that eCommerce might completely supplant brick and mortar retail. It’s easier to shop online than go to a store. Consumers don’t have to deal with lines, limited retail stock, or temper tantrums from kids – kids of their own, or their linemates.

But brick and mortar has shown surprising resilience, and even eCommerce giants are recognizing the appeal of an Omnichannel approach (emphasizing a mixture of brick and mortar and online shopping).

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The Digital Supply Chain Infographic!

Supply Chain 4.0 is the manifestation of the Digital Supply Chain of the future as enabled by many of the Disruptive Technologies that we all hear about every day. Here we review our Digital Supply Chain infographic.

Everyone is impacted by the advancement of technology in both their personal and professional lives.  And that impact will only become more profound as time goes on.

The Internet of Things (IoT), Artificial Intelligence (AI), Virtual Reality (VR), Cloud Computing, Blockchain, Robotics, Big Data, Advanced Analytics and more are terms represent the technological breakthroughs that are being made every day.

For those involved in Supply Chain there are deep impacts that are occurring, and that will continue enabled by the evolutionary and revolutionary change that is enabled by technology. Let’s look at the Digital Supply Chain infographic.

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Augmented Reality (AR) is the Future of Supply Chain!

Augmented Reality (AR) enables transformational change!

When I started in the distribution space, I was told “…business is simple…cases in, cases out.” Reports were on green bar paper and forklifts were everywhere. As the distribution space evolved, the reports became spreadsheets and forklifts remained very important as they are coupled with the latest and greatest automation.

Supply chain improvements over the last 15 years have been incremental at best. The advances we are making in the supply chain powered by Augmented Reality (AR) are going to be wildly disruptive. The supply chain community that leans into AR and gets it right will come out the clear winners for every perspective: simplicity, safety, quality and productivity.

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Automation ROI, Tools and Productivity!

Automation has many benefits including Automation ROI. Among the advantages are these: It frees up employees from performing manual or repetitive tasks and allows them to focus on tasks that require more thinking and analysis. It increases productivity and the quality of products. It speeds up the time to do the job, facilitating business growth.  

Are there drawbacks to automation? Yes, of course, the main one being financial. Automation and robotic equipment and the software required to run them are pricey.

However, investing in automation results in a payback after a certain amount of time has passed, and this occurs at the point at which increased productivity and sale revenue outweigh the combined capital and labor costs.  

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