According to a recent survey conducted by Forbes Insights, 65% of logistics, supply chain and transportation executives acknowledge the necessity to revamp existing models and add flexibility to business operations in order to ensure omnichannel delivery, reduce costs and meet the ever-shifting consumer demand. through digital transformation.
In fact, 72% of enterprises involved in planning, executing and monitoring the flow of products from the point of origin to the point of consumption consider improved customer experience the key benefit of business transformation.
The path to increased operational efficiency and customer satisfaction lies in the digitalization of logistics workflows.
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