Value Stream Mapping the Future State Process!

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Unchaining Change Leadership

We had completed value stream mapping the current state processes across some very significant business processes in the company.  It took a fair amount of time even though we had the active involvement of subject matter experts and leaders from every functional organization.

When all was said and done the current state involved hundreds of process steps, almost 200 pain points, and dozens of iterative, repetitive loops.  The company was just being introduced to Lean process improvement techniques.  And as challenging as it was to reach a common understanding of what the current processes were the difficult part was about to start.

How were we going to define and map the Future State process?

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Made in America vs. Assembled in America – Defining Terms!

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Made in America article written for Supply Chain Game Changer by Casey Heigl at

When a product proudly proclaims it is “Made in the USA” on its packaging, a lot of consumers feel confident and happy about the decision of choosing it. Products made in the U.S. are helping keep jobs in the country, minimizing their carbon footprint and proclaiming their national pride.

While this label is fairly clear, a second claim, “Assembled in America,” is a bit vaguer.

What exactly is the difference between these two labels?

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Product Management KPIs!

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Product Management KPIs article and permission to publish here provided by Raanan Cohen at .

KPIs, KPIs, KPIs, — there’s been a lot of talk about KPIs lately. To be honest, people have been talking about KPIs for a long time, especially around marketing, sales, and some R&D (though the latest mostly speak about KPIs but don’t measure it well enough IMO — but that’s for another article).

The difference today, I think, is that now everyone is speaking about it. I guess COVID19 put the importance of KPIsinto perspective — people are working remotely and it’s harder to understand what is being done.

So now, whether you measure the individual, the team or the company, how well you are doing should be measured in objective KPIs.

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6 Tips to Maintain Quality in Aerospace Manufacturing!

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Aerospace manufacturing article and permission to publish here provided by Claire Glassman.

While the aerospace industry may employ the same equipment and techniques as other manufacturing operations in producing parts for spacecraft and aircraft, it requires a significantly higher level of quality standards.

In fact, companies that want to become part of the industry must possess several certifications first. Getting certified will attest to the stringent quality management in place at each level of their manufacturing processes.

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7 Ways to Improve Quality Control in Food Manufacturing!

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Quality Control article provided by, and permission to publish here provided by, Cheryl Stevens.

When you’re a food and beverage manufacturer, there’s no business more serious than quality control. Consumer safety and quality control go hand-in-hand for the food industry in a way that most other industries don’t have to deal with.

You’re working with the food that people put on their tables and feed to their families. That means that the right way is the one and only way to do it. 

Whether you’re a new business developing your quality control procedures or it’s time for a revamp, it’s crucial to keep up with the latest developments in food and beverage quality control.

By following these seven principles, you can help ensure that your practices are up-to-date, safe, sanitary and profitable. 

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Seasoned Leadership in Action™ – An Interview with Sam Samadi, Head of Global Quality/Compliance at Casper!

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At Supply Chain Game Changer we believe in sharing experiences and expertise from people in every industry and from across the globe.  As such we have introduced our “Seasoned Leadership in Action™” Interview series at Supply Chain Game Changer. This interview is with Sam Samadi, Head of Global Quality and Compliance at Casper.

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Design in Quality First!

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The Division I had just joined was enjoying great success in Sales and Development.  They had created a modular building block design for their products.  Simply there were over two dozen different building block designs which could be configured in innumerable combinations to create the end product.

Each building block was designed to be a low-cost item.  Based on the customer requirements and specifications the building blocks could be combined in varying quantities.  Then a custom outer case, with the appropriate inputs and outputs, would be created to house all of the building blocks, interconnected on a master mother board.

It sounded great on paper and on Powerpoint slides.  But what came next was an absolute nightmare.

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A Tale of Two Companies: Different Quality Management Beliefs!

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Company 1

The CEO came in to my office carrying a product and said, “The label is off centre on this item.  It has a quality defect.”  I responded, “Is that actually a quality defect?  Quality is a measure of conformance to a standard, and we have no standards.”  The CEO didn’t quite understand the distinction.  Certainly the item was mis-labelled.  But there was absolutely no Quality management process in the company.

Company 2

I toured all of the company’s facilities around the globe.  It seemed like we had a tremendous amount of resource working on quality.  But they were spending 100% of their time on inspection.  A report subsequently  confirmed my concerns.  Over 10% of our entire direct workforce was spending the vast majority of their time doing 100% inspection.   We had a Quality management system but it’s only principle was to inspect in quality.

Whichever the situation was, proper Quality management objectives required something to change in both cases!

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5 Ways to Raise Your Quality Management Game!

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Quality Management game article and permission to publish here provided by HQTS Group at

With an increasing number of ways to bring products to market and stiff competition aiming to turn consumers’ heads, it’s important to keep ahead of the curve.

Not only can that be achieved with the proposition, product or service you’re offering, but it’s also imperative you follow through with taking the right measures. Things like quality inspections, consumer product testing, and social compliance audits, depending on what line of business you’re in, will make sure you meet certain standards and criteria. But also, to ensure your buyer or consumer is investing in the best they can find.

Here’re five ways to up your game when it comes to delivering what’s expected…

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Supplier Quality Management: Drive Value By Safeguarding Value!

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Supplier Quality Management article originally created by, and permission to publish here provided by, Sam Jenks at  

Fall is in the air.

Pumpkins are chunkin’, the leaves are changin’ and Thanksgiving cornucopias are being filled by the second. There’s something about autumns crisp air that makes me romanticize the ‘coziness’ of it all, but can you blame me?

As an ex-pat American, I sometimes forget that my associations with the autumn season don’t align with those of my friends here in Stockholm, Sweden. But, if there’s one thing we’ve all come to an agreement upon, it’s that Thanksgiving dinner is a must.

I introduced the tradition a few years ago and it’s been an annual event since then, hosted at my place- in potluck fashion. I fix the bird, stuffing, and taters, and each attendee stands for their own dish. It is a feast of epic proportions, and there’s a spread of food big enough to feed Coxey’s Army (as my Grandmother always says).

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