To many, the online shopping or eCommerce experience seems to have already been perfected by the all-devouring colossus that is Amazon. You get items the next day, they’re often cheaper than anywhere else, and if you ask nicely, you can get a refund without the need to return an item.
Their business practices aside, Amazon has successfully conquered this phase of eCommerce.
ECommerce fulfillment may not be the thing that gets you excited about your online business. However, it is a crucial element of your success in online retail.
Imagine you’re tracking a package online–you can see it’s traveled across oceans and continents, through sorting centers and onto trucks, and now it’s finally in your city. But this last bit of journey, known as the “last mile,” is where things can get tricky.
This is the final leg of the supply chain–the part where your package makes its way from the local distribution center to your doorstep. It’s a crucial stage, and often the most complex, costly, and time-consuming part of the whole delivery process.
For businesses, getting this last part right can be the difference between a happy customer and a lost opportunity.
Many different people always may wonder how it is possible to make money online from home?
The internet provides endless opportunities for online earning, giving people the freedom and flexibility to make money outside of traditional nine-to-five jobs.
If you haven’t been living under a rock for the last decade, you’ve definitely heard of the impact and ways AI has been having upon the business world. Today, we’ll be looking at its impact on eCommerce.
AI has slowly been integrating itself into all our daily lives, whether it be shopping on Amazon, or relying on airport security to keep us safe. Tech giants like Google and Microsoft have also been investing in it heavily.
A variety of eCommerce businesses have already started using AI for a number of reasons. On top of capturing more traffic in the first place, AI takes it one step further by helping businesses understand these new customers. This leads to an increase in customer satisfaction and, subsequently, retention.
Because of this, more and more companies have started investing in machine learning services. In this article, we’ll be exploring 10 powerful ways AI is used in the world of eCommerce.
In this digital age, one of the best ways to earn money is to sell unique products online with the help of an eCommerce platform, such as Amazon, Alibaba, etc. However, to have a profitable online selling business, it’s crucial to understand the importance of inventory management in eCommerce.
An effective inventory management system is one of the most crucial elements of running a sustainable eCommerce business. It helps businesses arrange their products systematically and ensure all products are released on time to increase fulfillment rate and promote positive customer satisfaction.
The recent supply chain issues have wreaked havoc on e-commerce companies. Either they can’t get products at all or there is a massive delay in when they can get them, resulting in upset customers, frustrated business owners, and overworked freight companies.
To plan for Q4 inventory, you had to have your orders in place several months ago and now, it’s too late. Fortunately, there is a way for you to solve these supply chain issues, though, and it involves partnering with a 3PL fulfillment agent in China.
Here are the three ways a 3PL fulfillment agent in China can keep your e-commerce company competitive.
Dealing with delivery issues is part of life for eCommerce companies. You need to track your packages and work with the carrier and your customer when problems arise. However, since COVID-19 disrupted every aspect of supply chain management, including consumer deliveries, it’s even more crucial to direct every part of your fulfillment and delivery processes especially when they are “out for delivery”.
When a package is “out for delivery,” that could be a sign it will soon be delivered or your first notice that the delivery has run into trouble.
However, before we delve into delivery exceptions, let’s take a step back and review the order status notifications customers can get during the fulfillment and delivery process.
Many businesses begin with single-channel distribution. That sole channel could be a brick-and-mortar store or an e-commerce website. In either case, all sales flow through one outlet.
The advantage of a single-channel distribution management system is simplicity. There’s only one channel to manage, one channel to stock, and one channel to market to customers. As a business expands, however, the single-channel model can limit growth.
Supply chains are an intricate collection of processes. Issues in one portion of the chain will disrupt every downstream process. As a business owner, optimizing your supply chain for efficiency will reduce these issues and help you build strong customer and vendor relationships.
The capability we had in E-Commerce order fulfillment was rather basic. We had employees manually pushing carts up and down standard warehouse racking aisles picking goods off of shelves. And when they had completed an order or a set of orders they would then push the entire cart back to a centralized order packing station.
As a Supply Chain Services company we needed a dramatically better capability if we were wanted to have customers trust their growing E-Commerce business with us. Pushing carts around a warehouse is both inefficient and lacks innovation.
We had to go back to the drawing board. But in doing so we would end up with a World Class solution!