Online shoppers are growing in huge numbers year after year, and so are their delivery expectations. According to a study, there were 268 million digital buyers in the United States in the year 2022 alone. This number is said to climb up to almost 285 million in 2025.
Also, 62% of online shoppers in the US say delivery speed is what makes for a good purchase experience. This has pushed retailers to double down on their delivery efforts in the last mile.
Despite all the efforts, what’s stopping your retail and e-commerce businesses from providing excellent delivery experiences to your customers?
Continue reading “Retailer’s Guide to Delivering Phenomenal Delivery Experiences!”