The COVID-19 crisis has left an everlasting impact on the lives of people all around the world. It has devastated a lot of industries in its wake – but none of these have been as badly affected as the food service industry, driving action to selling food online.
It is a well-established fact that running a successful restaurant is a very difficult task, even for the most experienced and talented business magnate. In fact, more than 90% of independent restaurants closed during their first year of business. The COVID-19 crisis dealt a devastating blow to an industry already crippled in recent years.
This is a watershed moment in the history of the industry. COVID-19 has significantly reduced the amount of takers for in-person dining. In major cities all across the globe, the amount of dine-in bookings has decreased by a large factor. This has however led to one change in the scheme of things – all restaurants are now significantly dependent on technology for the sake of their business.
Even high-end establishments have been forced to resort to online food ordering platforms like Uber Eats, Zomato and Swiggy. One technological wonder is supply chain automation, which can be very beneficial if you want to start online food business.
Here are some ways in which it can help you run your independent restaurant in a sustainable and cost-effective manner.
Automating Issue Detection
As the food and beverages supply chain is so large – stretching from farms to restaurants, it can be very difficult to keep track of the quality. This is unacceptable, as this is an industry in which quality looms very large.
By establishing an automated supply chain, you will be able to detect issues with maximum efficiency. You can eliminate all the risk of contamination, and provide your patrons with the best, freshest and tastiest meals ever.
Automating the Process of Anticipating Customer Needs
Artificial Intelligence can be leveraged by restaurants in an effort to optimize and automate their supply chains. In fact, AI systems are capable of handling complex tasks with a lot of efficiency and speed.
By deploying AI systems alongside manual workers along your supply chain, you will be able to achieve a boost in overall efficiency. In China, a start-up called Pinduoduo used sophisticated AI technology to anticipate consumer needs and buy agricultural produce in bulk.
Another quality that can be very helpful in the online food business is transparency. By deploying automated systems that rely on AI and technology, your supply chain can become transparent as well.
This will enable your suppliers to get better prices and it will also help you get quality produce at a much lower cost. This price-effectiveness is a direct result of the boost in transparency. This is being done by a Mexican company called Calii.
Selling Food Online
All in all, these are the ways in which supply chain automation processes can help your online food business to stay afloat. In these trying times, you can benefit greatly if you decide to take advantage of the many technological benefits that you have at your disposal. Over the next few years, supply chain automation will increase efficiency by 1%.