Are you looking for a safe and secure way of moving samples and specimens? We offer specially designed lab transport services to safely move your specimens whether they are going domestically or abroad.
Our team of industry experts has experience making deliveries all over the world, so you can rest assured that GenVault is up for any delivery challenge.
Our biostorage solutions range from short-term sample storage at our state-of-the-art facilities to long-term cryogenic preservation in one of the world’s most secure commercial biorepositories.
All of our solutions are backed by a team who have delivered on promises and minimized risk time and time again, serving customers with decades of combined experience around the globe. Here are some of the reasons why you should hire us.
Flexibility
Whether your lab specimens are going local or international, we can arrange for their safe transport at a time that works for you. We work with our customers to provide transportation services, tailored to meet the specific needs of their businesses.
Whether you have samples that need to be shipped on a weekly, monthly, or annual basis, we can arrange for lab transport services to meet your specific needs. Our team can pick up your samples from the source or you can drop them off at one of our locations. We have strategically placed collection sites around the globe to make lab transport services as convenient as possible for our customers.
Security
We understand what it means for you to entrust us with your lab specimens, and we go above and beyond to ensure that they are handled with care. Our team undergoes extensive background checks and intensive training in order to exceed industry standards when it comes to the security and handling of biological materials, delicate samples, and equipment, like fraction collectors.
The carriers that we use are also selected based on their experience and certifications in handling delicate cargo, ensuring a safe journey every time. When it comes to moving specimens, bulk, and fragile material, GenVault takes the time to ensure that your specimens will be handled in the safest manner possible.
Expert Team
Whether your shipment is going to be local or far away, we have a dedicated team ready to ensure your samples will arrive on schedule and in the safest way possible. Our team works hard to make sure that all of our shipments are delivered on time, every time.
Every carrier we use has passed our rigorous criteria on each carrier’s ability to deliver on time rather than relying on the word of carriers over their track record. While we share our risks with our carriers and make sure there is insurance available for any unexpected delays, our dedicated team meets with the lab staff ahead of time so that they can make arrangements for any last-minute issues.
Client Support
With many years of experience, we have developed a system with the highest level of client support. From the loading bay to your laboratory, we are there to make sure that your specimens are handled safely.
With professional and knowledgeable drivers who adhere to all transportation regulations and meet our stringent safety protocols, you can rest assured that your samples will arrive at their destination on time.
Our team has a track record of making regular visits to our clients’ labs in order to develop strong relationships with their team members; with that comes trust and transparency which ensures that both labs are happy with our services.
Value-added Services
Our team of experts also provides a range of value-added services to meet the needs of our clients. We offer everything from in-service training to customized collections services. We work with our clients to develop a plan that is tailored to their needs, whether they are looking for regular shipments or expedited services.
Our team knows the importance of developing trust with your employees and we pride ourselves in creating that level of trust so you can move forward with confidence.
Support Structure
To ensure that your lab specimens arrive safely, we have built our support structure so you can rest assured that your specimens are well cared for and secure on their journey every time we are delivering them. Our team is trained to stay in contact with you and paperwork will be completed as each package arrives at its destination.
Additionally, our team has its own medical insurance in case of an unexpected accident. We are also fully aware of the importance of developing a solid relationship with your local carrier to ensure that they will take good care of your specimens every time they make a delivery.
Timely Delivery
We know that time is money and that delays can affect the success of your research or business, so we make sure to have a fast and efficient process when delivering your specimens. We work within your time frame to ensure that your specimens will arrive at the agreed-upon time.
As soon as we receive a confirmation from the lab staff at your location, we will call our carrier to receive an estimated arrival time for your samples. No matter where in the world we are making a delivery, our team will do everything possible to meet our target delivery times and make sure that you are happy with our services.
Personalized Service
Our dedicated team will do everything possible to ensure that you are happy with our services. From responsive customer service to free consultation sessions, we know that our business will continue to grow as long as we provide excellent customer service and first-rate solutions for years to come.
Whether you need help with scheduling, shipping, or unloading, your dedicated team will make sure that you are provided with top-quality services. We take pride in knowing that our team can meet any challenge and we will find every way possible to ensure that your specimens arrive on time before any deadline you have.
At GenVault, our team is here to help. Whether your shipment is going to be local or far away, our team will make sure that it arrives on time and in one piece. No matter the size of your shipment, you can rely on us to provide the safest and most effective delivery methods for your specimen shipments every time.