The company had no formal S&OP (Sales and Operations Planning), or SIOP (Sales, Inventory and Operations Planning) process. The ability to forecast or track performance was sporadic and haphazard. The CEO had mandated the implementation of a new S&OP process. An expert in S&OP implementation and operation had been hired to get this process in … Continue reading The Supply Chain Detective™ and the Mystery of the S&OP Phantoms!