An order management system (OMS) is the system of record for maintaining orders and handling inventory. In the omnichannel supply chain, order management improvement leads to confident inventory management across all channels.
Additionally, the use of data to understand what is happening, what will happen, what should happen, and how to make the best outcome happen through analytics will result in order management improvement.
Order management begins with visibility, and visibility promotes improvement within inventory management. Such improvements naturally lend themselves to higher customer service levels and benefits throughout the supply chain.
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