The company I had just joined had over two dozen logistics and distribution facilities around the world. While there were a lot of great people in those operations they had little interaction with their peers around the globe. But best global process excellence procedures were nowhere to be seen.
The result was that they operated as a series of islands, each developing and customizing every process for their own purposes. Over time this resulted in diminished operational and cost effectiveness and no optimization whatsoever.
And with customers looking at doing business in multiple facilities at the same time it was impossible to explain why this was not seamless given the inherent process disparities.
As such I launched a new program, Global Process Excellence™, to define and deploy the best, standardized processes everywhere. This article is a compilation of our best articles documenting that journey of leadership and discovery, which in some cases resulted in achieving Best in Class results.
Continue reading “Featuring Our 12 Best Global Process Excellence ™ Articles!”