Tag: #change

#change is the tag associated with Change Management, or as we prefer, Change Leadership, which is an essential part of any business transformation.

Project Prioritization Simplified!

Are you a Game Changer? Tell us your Story!

We had the “Call To Action” from the CEO.  The business needed to be transformed to support growth.  And the business needed to be financially stronger and much more productive.

With the mandate established we had named the change initiative that we were about to launch.  We had enlisted leaders from every functional organization.  And we had began to roll out our communication strategy.

This project involved every employee, every function, and every process in the company.  We needed a simple way to prioritize all of the projects that we were about to undertake.

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The Call To Action … Where It All Begins!

The Change Leadership Process … And Guide!

“The Board is REALLY upset.  They want a plan to dramatically improve our Supply Chain inventory turnover performance and they want it now.  Will you lead this for me?”  That was a call to action.

My boss had just got out of the Board meeting and these were his words to me.  The company had historically performed very poorly in managing inventory.  And it was not only consuming a lot of cash but it was impacting our profitability with the high carrying charges and write-offs.  Also it impacted  our competitive position as customers and competitors didn’t believe we knew how to manage inventory, and Supply Chain, very well.

This was a Call To Action!

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Double Inventory Turnover In 9 months!

World Class Inventory Turnover Infographic!

“We are a Supply Chain Services Company,” I was told.

“If we are truly a Supply Chain Services Company, then why is our Inventory Turnover only at 7?”,  I asked.

I had just joined the company and in studying their financial performance it stood out to me that if we were truly a Supply Chain Services company then having only 7 Inventory turns was extremely uninspiring.

We needed to be dramatically better at managing Inventory to convince ourselves, and our customers, that we were a trusted and leading Supply Chain Services partner.  Could we double inventory turnover?

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Pain Points – An Opportunity to Innovate and Expand!

Pain points are a part of business. They create opportunities to innovate, diversify and grow. Without customer pain points, there is no reason to be in business. Trading goods and services is as old as mankind itself.

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Global Process Excellence™: Defining the Roadmap for Best In Class Results

Global Process Excellence ™ : A Journey From Disarray To Best In Class!

“Global Process Excellence™” was to be the platform on which we would propel the company’s Operations upward toward Best In Class status.  Our Call To Action objectives were clear:

  • We had a clear requirement to improve our profitability
  • We needed to respond to customer expectations for increased value and a consistent, exceptional customer experience in all Distribution Centres
  • We needed to lean out the operations and improve our productivity
  • We needed to create Best in Class capabilities
  • We needed to enable profitable growth on the back of an enhanced Operating model, capacity and capabilities
  • And we needed to unleash the tremendous experience and expertise that resided within our employees

Now we needed to formulate our Roadmap: the Approach, the Mandate, a set of Ground rules, and a process of Governance to bring together everything that would now be called Global Process Excellence™.

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