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You have always been the type of business owner who wants to go above and beyond for your loyal customers. Not only does it help you to build a positive reputation for your brand, but it also brings in more revenue for your business.
Finding ways to impress your valued customers is something you’re very interested in doing, and there are numerous methods that can help you maintain strong relationships with your clients.
Continue reading “7 Ways to Impress Your Valued Customers!”Customer Returns are an inevitability in retail.
People buy things, take them home and for various reasons, they will then decide to return them to the store they purchased them.
While retailers likely hate dealing with returns, they need to have a policy in place that all staff understand in order to ensure it’s a streamlined process.
Continue reading “Customer Returns State … And What to Do Next! (Infographic)”
In these unusual circumstances, it has never been more fitting to consider the value of customer loyalty and a customer-centric Supply Chain. Not only has COVID-19 impacted a company’s ability to provide adequate or exemplary customer service levels, but those bound to legacy systems built around silos have found it particularly difficult to quickly respond and adapt.
In a time characterized by chaos and uncertainty, competitive differentiation will be defined by speed, consistency, reliability, and trust. In a practical sense, that means shifting from reactive to proactive, customer-centric supply chains.
For those relying on fragmented processes, an integrated solution is faster and simpler than you think.
In today’s fast-paced consumer market, making smart purchasing decisions is crucial. With countless options available, consumers need a reliable way to ensure they are getting the best value for their money. This is where comparison shopping comes into play.
Comparison shopping involves researching and comparing similar products or services from various sellers to find the best deal.
In this blog post, we will explore the importance of comparison shopping and how it empowers consumers to make informed choices, save money, and discover high-quality products. https://www.shipnetwork.com/post/the-importance-of-comparison-shopping
Continue reading “The Importance of Comparison Shopping and Making Informed Decisions!”With an increasingly competitive and oversaturated market where marketing such as social media influence weighs heavily on a product’s success or failure, how do you demonstrate to your prospective customers that your product will genuinely ease their lives and fix their problems, bringing a plus of value that will make their time and money spent worth the efforts?
Continue reading “What it Currently Takes to Guarantee End Users the Quality and Integrity of Your Products!”Nowadays, numerous companies are successfully navigating through technological options with custom CRM development which helps them to form a steady workflow and keep all data centers for faster accessibility. Moreover, it is a unique solution that allows customized operations to maintain productivity.
When a business needs a CRM system for customer relations and queries, it lags in providing consumer satisfaction and gaining loyalty. Therefore, it is vital to keep track of all the interactions and related data to further benefit from it in the future.
In the last decade, the growing adoption of ecommerce has been swift–and ruthless. Huge retail market players like Best Buy and Toys R’ Us are shutting down huge chunks of their physical locations due to plummeting revenue and poor customer experience.
Not only is this a result of not embracing ecommerce early in its wave, they are also now competing with ecommerce giants like Amazon and Alibaba who sell the same or competing products online.
Traffic drought in physical stores could be attributed to the rising number of purchases made over the internet for certain customer and product segments. For some, the revenue drop is significant. And yet another part of the challenge big box retailers face as publicly traded companies is that they have to answer to their investors–and with ecommerce delivering superior results, the patience afforded to big box retailers is just not as generous.
So, where does the success of ecommerce lie?
Continue reading “The Omni-channel Approach to Customer Experience!”As supply chains evolve and grow, products are often passed between dozens of hands at factories, shipping vehicles and pallets, distributor warehouses, retail warehouses, shop floors, and delivery fleets. They often travel thousands of miles to go direct to consumer.
And they go through multiple intermediaries, something which has an impact not only on the profit margins, but also on the brand’s ability to connect and communicate with their customer.
With revenue growth remaining a challenge, almost half (48 per cent) of manufacturers are racing to build Direct to Consumer (DTC) channels, with almost all of them (87 per cent) seeing these channels as relevant to their products and consumers.
Continue reading “Cutting out the Middleman: The Growth of Direct to Consumer!”With increasing customer expectations for speed and reliability in order fulfillment, it’s important to make sure you have processes in place that allow for faster delivery times for your customers and fulfill customer orders faster.
Here are some strategies that you can use to streamline the process of fulfilling customer orders so you can turn around time-sensitive deliveries quicker while still providing reliable results.
Continue reading “8 Ways to Fulfill Customer Orders Faster!”If you are in the manufacturing industry, managing your supply chain is crucial for success. It can be a difficult task if not done correctly but using a CRM system allows you to streamline operations and create synergies that result in improved performance.
Provides transparency into processes, better relationships with customers and partners, access to real-time data for accurate decision making, as well as cost savings through optimized processes.
In this blog post, we will discuss why having a CRM system in place is necessary for successful supply chain management within the manufacturing sector.
Continue reading “Why Manufacturing Companies Need a CRM System in Their Supply Chain!”All businesses must stand out and make a long-lasting impression on their target audience. If you don’t, you fail to make an entrance, and you close the door behind you. Unfortunately, it’s becoming harder and harder for firms to reach out to their clients, discover new markets and differentiate themselves from their rivals, especially in today’s video media rich world.
While it’s true the internet and introduction of social media have afforded new and exciting ways to build and maintain customer relations, with such a glut of content already online, standing out can often be challenging – particularly for firms just starting out or operating in highly competitive markets.
This is why businesses need to adopt a media-rich content strategy, and video is just one strand of this part of your plan.
Continue reading “Use Video Media to Build Your Customer Base!”The logistics industry is worth over $8.1 trillion. Not only it is an incomprehensibly big market, there are countless factors shaping it.
Globalization introduced a new level of complexity. International shipping has become a norm and customer expectations are higher than ever: we want our shipments on time, delivered as soon as possible and for this complex service we are willing to pay less and less.
In order to meet these high expectations and keep their customers satisfied, logistics service providers have to reach a never-before-seen level of efficiency.
Logistics is only seldom mentioned when we talk about innovation: industries like IT, telecommunications and automotive are the ones that first come to mind. Yet logistics, which represents an enormous opportunity given its size and its potential growth, has undergone a major transformation as well and the process is not close to an end.
The following infographic shows us how two multi-billion dollar companies, Uber and Amazon are revolutionizing the industry. Will a taxi app and an online retailer be the ones setting the new standards?
Amazon and Uber are the two giants in the industry. And the E-Commerce marketplace requires companies to provide a fast, free (or inexpensive to the customer), and reliable last mile delivery solution. This tremendous article provides a great characterization of Amazon and Uber in the Last Mile marketplace.
There is no denying the fact that the rise of e-commerce has changed the buying habits of consumers and customer shipping. Gone are the days when folks would have to go to physical stores to purchase what they need.
With the help of technology, businesses have brought their products and services to the people through their Internet-connected mobile devices. This has created a demand for same-day and express shipping to deliver goods as fast as they are ordered.
While this has increased convenience and customer satisfaction, same-day delivery involves some important and rather complex factors that have to be executed seamlessly to achieve the desired results.
Continue reading “9 Steps to Create a Seamless Customer Shipping Experience!”Exhibitions and trade shows are a great way for businesses to showcase their products and services to a wide audience. However, with so many exhibitors vying for attention, it can be challenging to make an exhibition stand eye-catching and stand out from the crowd.
In this article, we will explore four ways exhibition stands can be attractive and engaging to visitors.
Continue reading “4 Ways an Exhibition Stand can be Eye Catching!”Are you an online shopper, or do you prefer wandering the malls looking for the perfect shoes? Both options have pros and cons, and it’s OK to have your favorite. If you’re buying online, you’ve surely faced some difficulties that make you reconsider your options.
One of the greatest issues is buying shoes that simply don’t fit. Different manufacturers and brands use various materials that are not the same. They simply don’t fit your feet like the pair you used to wear previously. This is an issue that needs to be solved when you can’t get the perfect shoes.
Continue reading “How to Pick the Perfect Shoes When Buying Online!”
