Customer Service Archives - Page 2 of 6 - Supply Chain Game Changer™

Signs of a Skilled Dentist in Tooth Extractions and Major Dental Procedures!

Electric vs Manual: Finding the Best Toothbrush for Your Needs!

When it comes to tooth extractions and other significant dental procedures, finding a competent dentist is paramount for ensuring a smooth and successful experience. From wisdom tooth removal to root canals, these procedures require precision, expertise, and a gentle touch.

Here are some key indicators to help you identify whether a dentist in Fonthill or in any other city is proficient in performing these major dental interventions.

Food Industry Delivery Trends!

Food Waste and World Hunger – The Food Supply Chain is Broken!

It’s never been easier for food companies and food industry to reach their customers. Restaurant delivery has grown 20% in the last five years; while estimates differ, online food delivery sales are estimated to grow as high as $220 billion by 2023 – 40% of total restaurant sales.

Online grocery may lag behind restaurants in online delivery adoption, but it’s definitely growing. Deutsche Bank estimates that the $24 billion online grocery market will surge to 120$ billion by 2025.

One reason for this growth is the recent proliferation of delivery models and fleet types: same hour, same day and next day delivery; single fleet, multi-fleet, crowdsourced fleets and in-house fleets; deliver from store, curbside pickup, delivery from robotic warehouses, and so many others.

How to Choose CRM for a Marketing Agency!

The Benefits and Challenges of Custom CRM Development for Supply Chain Businesses!

In today’s digitally complex marketing world, marketing companies must have a strong Customer Relationship Management (CRM) system in order to be successful.

The right CRM will not only change how you handle marketing and client relationships, but it will also give you deep insights into data-driven strategies. Choosing the right CRM for your business should be based on a careful analysis of your unique requirements, the system’s features, and its ability to grow as needed.

Your goal with this guide is to help you choose the CRM that works best for your marketing business.

How to Plan and Host a Successful Client Recruitment Meeting!

5 Ways To Make Customers Feel Valued!

Every business needs clients to exist and achieve success. They’re the ones who enable your business to generate revenue. If you respect and actively communicate with them, they’ll always look at the bigger picture of working with you for the long term. For this reason, you’d want to adequately plan and host a successful client recruitment meeting to expand your customer base.

Copy Machine Problems and How to Fix!

Should You Buy or Lease Your Photocopier?

If you’ve ever worked in an office it is almost certain you have come face to face with the dreaded photocopier problem. While a trusted copier such as a xerox machine or a Konica Minolta Bizhub certainly do a good job in keeping up with high demands, a copy machine is constantly being stressed, especially in offices with high print demand.

Photocopier problems are not something you can avoid, but something you should be prepared for and possess the know how to resolve the problems.

Lead Generation for Supply Chain: 5 Ways to Get Prospects!

4 Challenges in Starting and Sustaining a SIOP (S&OP) Business Process!

Interested in finding a dependable source of warm and high-quality leads to fuel your sales pipeline? Everyone is, however, only a few actually succeed in lead generation.

Lead generation is a pivotal process for business growth in any industry, including supply chain and logistics. Logistics managers and operators, customs brokers, freight forwarders… Businesses should constantly search for and engage potential customers, making sure they are relevant and high-quality.

What is the Value of Customer Loyalty?

Get Customer Reviews on Loyalty Programs and User Generated Content!

My entire career, I’ve believed that it is easier to get more business from existing customers than to develop new ones. That’s not to say you don’t want new customers, but given the effort and expense involved, trusted relationships and customer loyalty tend to win out over unknowns.

Yet, when we think about digital transformation, the topic of customer loyalty is typically an unmentioned benefit and nowhere to be found in the ROI rationale.

Why is that?

What are Chatbots and Why Does Your Business Need Them?

How Can Chatbots Positively Impact a Business’s Supply Chain?

You can communicate with customers in different ways – by phone, email, SMS, instant messengers, social networks and other channels. It has been proven that not only the quality of feedback is important to users, but also the time of its submission – they expect to receive a response from the support service within 10 minutes.

Otherwise, the client may go to a “faster” competitor. In this case, you need to contact specialists using keenethics.com. After all, it is experienced developers who know what methods to use in this matter.

Customers Do Not Care About Your Problems!

Omnichannel Customer Service Best Practices!

“The system is down. We can’t ship any customer orders. We’re not sure when the system will be back up again.” Oh no … Customers do not care about this stuff.

Coming into the Holidays, the busiest time of the year, that is the last thing that I wanted to hear.

I thought about it and said, “The Customer doesn’t care.“

From that point forward we pulled together the necessary resources and visibility to get the problem solved quickly. But the message was clear: The Customer doesn’t care about our internal problems.

Content Marketing Trends for Supply Chain!

Social Media Tips for Supply Chain Leaders!

Content has never been at the forefront of supply chain companies’ marketing strategies. However, things are starting to change, and businesses have started investing a considerable amount of time into their marketing services especially in content marketing which has become such an indispensable component of a wholesome online presence.

In this article, we want to look into the types of content that are very popular at the moment and why chain supply companies should explore them to build a solid brand image, provide their customers with valuable information, and establish thought leadership within their industry and niche.

Let’s dive right in, shall we?

Reasons to Invest in Excellent Customer Service for Your Online Store

The Omni-channel Approach to Customer Experience!

Online businesses are booming. It has become second nature for increasing numbers of consumers to buy online, whether they are shopping for new shoes or a new car. That’s not to say, however, that online businesses can afford to grow complacent when it comes to providing excellent customer service.

Discover why creating a seamless customer experience is essential for your brand, below.

How CRM Can Help Supply Chain Companies!

The Benefits of Providing Tracking Information to Customers!

If you are working or running a supply chain company, you’ll know that your industry is completely globalized. As your reach expands to nearly every country in the world, you find yourself catering to thousands of businesses, thus requiring a CRM.

With all this on your plate, you’ll realize you need good CRM management software for your organization’s success. If you were to ask me about the CRM definition, I’d tell you that it is a software that will not only help you run your business better, it will also boost it to the next level.

It is a fact that an increasing number of supply chain companies—especially small and medium businesses—are investing in CRM for small business solutions to manage their business processes. When we say business processes, we are talking about managing customer interactions, tracking leads, streamlining business processes and so much more.

5 Ideas To Improve Your Business’ Curb Appeal!

Brand Protection – The Definitive Role of the Supply Chain!

First impressions can create a lasting impact on your business. Although at times, you never get the second chance to undo this. In the competitive arena of businesses, one single negative feedback from a customer might hurt your reputation … curb appeal. It may also discourage others from dropping by.

Because of this, it’s important to implement the right strategies to retain clients, attract more potential customers, and preserve your brand image.

7 Ways to Impress Your Valued Customers!

How to Build Customer Loyalty!

You have always been the type of business owner who wants to go above and beyond for your loyal customers. Not only does it help you to build a positive reputation for your brand, but it also brings in more revenue for your business.

Finding ways to impress your valued customers is something you’re very interested in doing, and there are numerous methods that can help you maintain strong relationships with your clients.