Suppliers are an intrinsic part of the Supply Chain. It does not matter what business you are in, what products you make, distribute and sell, or what part of the world you are in. And it doesn’t matter where in the Supply Chain you are. You can not accomplish anything without Suppliers.
Yet I have seen, like many of you, Suppliers treated in many different ways. No matter what the circumstances are poor treatment of Suppliers is never appropriate. Given that Customers fundamentally need their Suppliers to be successful why do people treat them badly? And how do we ensure there is a healthy and productive relationship between Suppliers and Customers?
Working together with your Suppliers is always a formula for success!
Continue reading “Supplier Collaboration is a Win-Win Strategy!”
In my experience when you embark on driving any kind of Game Changing Transformation you will most likely also need to change behaviours if not the Culture. As the saying goes, “the definition of insanity is doing the same thing and expecting different results”. So in order to get different results you may have to break through barriers and drive different behaviours from what are inherent in the current Culture.
Your organization is an ecosystem of policies, practices, processes and procedures that are the result of decisions, beliefs and behaviours. Over time much of this generally gets accepted as the way it’s always been done and is not open to challenge or to change. Therein sacred cows, whether real or perceived, can become obstacles to making the changes needed to derive different results from the status quo.
Having your Call to Action in Place, A Project Name and mandate, and a Holistic Approach are critical. But the “X” factor that you also need to have a strategy for is Cultural Change.
Continue reading “Inventory Turnover Breakthrough (Part 4) – Creating the Culture to Break Barriers!”
Anyone who is trying to make changes will be met with a variety of reactions and responses. This will happen regardless of how important the change is to your Job, your Department, your Function or your Company.
Certainly there will be people who will happily, and openly, be willing to support you and help in any way they can. While this is critical, it is more important to understand that there are those who will aggressively oppose you. They may put obstacles in your way or they will be passive aggressive in their lack of support.
There may be many good reasons that you will be faced with this kind of opposition. However it is incumbent upon you, as the leader, to take all necessary steps to address these issues head on. One technique that can help you and your Company is to solicit and acquire visible and active Executive Sponsorship!
Continue reading “Executive Sponsorship … A High Powered Enabler For Changing The Game!”
Taking a holistic approach in order to achieve Inventory Turnover Breakthrough results meant that I needed to consider the End To End Supply Chain. As I thought through this approach there was really no other way if we were to achieve significant improvements to help the entire business in a short period of time.
In thinking about the End To End Supply Chain it was necessary to define all of the aspects that impact Inventory levels. In short I needed to be able to manage:
- All of the levers that control the rate at which Inventory is brought in to the company
- All of the levers that control the rate at which Inventory moves through the company
- And all of the levers that control the rate at which Inventory moves out of the company
Continue reading “Inventory Turnover Breakthrough (Part 2) – Define and Manage The Levers!”
Blog post provided by Ron Emery
Be a Farmer, of People!
I’ve told this story many times, and still get laughs out of it every time I do. One time, as I was having lunch with a relatively new associate, he asked what I did for a living. I told him I was a farmer.
Now after he spit his food out and laughed insatiably for a few minutes, I explained to him what I meant.
Continue reading “Be a Farmer … of People!”
“We just spent several millions of dollars on a new Warehouse Management System for our E-Commerce Online Distribution Centre. We do not need to spend any more money on our Supply Chain.” That sounded very intriguing.
The E-Commerce business anticipated 20-30% year to year growth. I could only interpret, having just joined the company, that all of the steps and planning needed had been taken. We had to ensure that the Distribution Centre could handle Holiday volumes, especially over the Black Friday/Cyber Monday period.
However imagine my surprise when I went to the Online Distribution Centre. All I saw was a very large warehouse with nothing but racks and shelving as far as the eye could see. Employees were pushing carts up and down aisles, across the entire warehouse. They were trying to find each of the products required to fill a particular customer order. The company had just invested in an expensive Warehouse Management System.
Yet no time or money had been spent on process optimization, order fulfillment cycle time reduction, cost reduction, or peak capacity load management.
We were in for a hectic Holiday season, at best! Continue reading “E-Commerce Fulfillment (Part 1) – Optimize Your Warehouse Storage Locations”
“I’d like you to join our company. One of the Projects you will lead is our ‘Productivity Initiative’. We need to transform all of our business processes and culture and improve our efficiencies everywhere.”
Wow! What a great challenge and opportunity to make a difference. But calling it the “Productivity Initiative”? That was as inspiring as watching paint dry or grass grow.
“I’ll do it! But we need to give this Project a NAME. A NAME that will inspire people, motivate people, and capture the essence of the change and cultural transformation that we are looking for. And this can’t be an ‘Initiative” … it has to be an ‘Imperative’ … this is not optional … we have to transform the business and we need everyone to rally around our cause! Continue reading “Naming Your Project Will Rally Everyone To Your Cause!”